Business Application Manager

3 maanden geleden

Amsterdam Centrum, Nederland Garanti BBVA International Voltijd

**Your role**:
**Key Responsibilities**:

- Is aware of risks and security aspects that arise with changes and proposes solutions to mitigate them in cooperation with third-party vendors.
- Service management and communication: Utilizes Topdesk and Atlassian to track and prioritize tickets and changes according to the needs of Process Owners. Ensure effective communication and collaboration with stakeholders, keeping them informed of progress, changes, and potential impacts.

**Who are we looking for?**:
A colleague open-minded, very curious by nature and passionate about your job. You are not afraid to handle various tasks at the same time and meet tight deadlines. You are thinking proactively and always a step ahead, finding solutions with both internal and external stakeholders. You are a cooperating person who listens and invests in the work & persons to achieve common goals. You must naturally think out of the box and navigate in a fast changing and complex environment by questioning the how & the why.
- Skills/Qualifications:_
- You possess specific functional business process knowledge for the financial sector, technical hands-on, business analysis and stakeholder management skills.
- You work independently and proactive under the general guidance of the team lead in an Agile environment where unpredictable change and incidents occur. You independently and proactively plan to address day to day demand and projects with a dedicated, analytical and risk-oriented mind-set.
- You are able to drive results independently and with other team members, business teams and third-party vendors.
- Excellent problem-solving and troubleshooting abilities. Can-do attitude
- Strong communication and interpersonal skills.
- Ability to work both independently and collaboratively in a team-oriented environment.
- Detail-oriented with a strong focus on quality and accuracy.
- Proactive and self-motivated with the ability to prioritize and manage multiple tasks effectively.
- Experience & Knowledge:_
- Strong hands-on technical experience in an engineering environment or experience of working as a member of a DEVOPS engineering team.
- Strong hands-on knowledge of Linux, Windows, MS SQL, Virtualization, shell programming or scripting.
- Knowledge of techniques, infrastructure, tools to be used in (automated) testing.
- Process knowledge of IT Service Management, change and incident management.
- Knowledge of managing networking infrastructure (e.g. firewall, load balancer) is a plus.
- Knowledge of Java,.NET or another programming language is a plus.
- Education:_
- Bachelor's or Master's degree in computer science, Information Technology, or a related field

**What we offer.**:

- Becoming part of a dynamic team in an international working environment.
- 30 vacation days.
- 13th Month.
- 8% holiday payment
- Laptop and Mobile phone.
- Annual extra appreciation payment.
- Pension Plan - Defined contribution scheme
- Collective Health Insurance - discount on additional health insurance.
- Educational budget and access to Coursera trainings

**Our organization**:
**Work at Garanti BBVA International**

**Life at Garanti BBVA International**

GBI is a place for people who dream big and make their dream their goal. We look for people who will challenge the status quo in order to grow. We stand as one team, one family and together we are empowered to create our unique path, be agile, be curious and innovative. Strong partnerships ensure our success. Strong teams hold our foundation. We believe that diversity drives innovation and fosters personal development. We aim to create a working environment where employees are able to learn through support and coaching while contributing visibly to the success of bank.

**Our Core Values**

GBI is part of BBVA, an integrated and innovative financial institution that looks to the future, created with the mission of financing people’s dreams. That spirit continues to inspire us today and encourages us to transform people’s lives by helping them make the best decisions to fulfil their dreams. This mission is underpinned by our Purpose: “To bring the age of opportunity to everyone”. We live these values, which make us strong and allow us to achieve our purpose so we can keep creating opportunities.
- Customer Comes First_
We see our work from the customer's perspective, as we incorporate their point of view in every decision we make and always put their interests first. We meet our customer's needs in an agile way, overcoming any difficulties that arise.
- Think Big_
We want to amaze our customers with the best solutions to generate unique experiences. To achieve this, we set ambitious and inspirational challenges for ourselves, while questioning everything we do and posing new ways of doing things.
- One Team_
We are committed both to our individual role and the company's objectives as our own. We work as one team, trust our colleagues and break silos between units and hierarchical

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