Housing Planner

**Job Profile: Housing Planner**

**Purpose of the Position**

The Housing Planner is responsible for managing all incoming housing incidents and scheduling field technicians for repairs and maintenance. The role ensures that housing meets SNF standards and coordinates the availability of beds for new arrivals.

**Position in the Organization**

The Housing Planner reports to the Business Manager and collaborates closely with all colleagues of housing, mobility, and account planning.

**Knowledge and Skills**
- Required: MBO (secondary vocational education) level of thinking and working.
- Experience in administrative tasks and scheduling.
- Proficiency in English (Dutch is advantage).
- Possession of a Category B driver’s license.
- Familiarity with SNF housing standards is an advantage.
- Strong communication skills and attention to detail.

**Key Responsibilities**

**Incident Management**
- Handle all incoming housing incidents promptly and efficiently.
- Log incidents in the system and ensure they are assigned to the appropriate technicians for resolution.

**Scheduling and Coordination**
- Schedule field technicians for necessary repairs and maintenance tasks.
- Coordinate with Account Planners to ensure bed availability for new arrivals and communicate housing needs effectively.

**Compliance and Standards**
- Ensure all housing facilities comply with SNF standards.
- Conduct SNF inspections as required and take necessary actions to maintain compliance.

**Field Visits**
- Occasionally visit housing sites to assess conditions and ensure compliance with standards.
- Conduct on-site assessments and report findings to the Housing Manager.

**Reporting and Documentation**
- Maintain accurate records of all incidents, repairs, and compliance checks.
- Generate reports and provide updates to the Business Manager and relevant stakeholders.

**Communication**
- Maintain effective communication with colleagues of Housing and Mobility, and other relevant parties.
- Provide clear instructions and updates regarding housing issues and resolutions.

**Competencies**

**Quality Orientation**
- Focus on continuous improvement and adherence to high-quality standards.
- Regularly review and improve own work, seeking feedback as necessary.

**Initiative**
- Proactively address housing issues and suggest improvements.
- Take independent action to ensure housing standards and availability are maintained.

**Responsibility**
- Adhere to commitments and deadlines, clearly communicating progress and issues.
- Take responsibility for personal actions and outcomes, ensuring timely resolution of housing issues.

**Collaboration**
- Work effectively with colleagues and field technicians, sharing knowledge and supporting team efforts.
- Be open to feedback and ideas from others to improve housing management processes.

**Organizational Insight**
- Analyze housing situations and incidents systematically, understanding the broader context.
- Prioritize tasks effectively, distinguishing between urgent and routine issues.

**Problem-Solving**
- Address housing problems efficiently, finding practical solutions to maintain standards.
- Think critically and make informed decisions to resolve housing issues promptly.

Soort dienstverband: Fulltime, Uitzicht op vast

Salaris: €2.400,00 - €32.000,00 per maand

Flexibele taalvereiste:

- Nederlands niet vereist

Rooster:

- ma-vr

Secundaire arbeidsvoorwaarden:

- Auto van de zaak
- Bedrijfsfeesten
- Pensioen
- Reiskostenvergoeding
- Taaltraining aangeboden
- Telefoon van de zaak
- Vrijdagmiddagborrel

Soorten aanvullende vergoedingen:

- 13e maand
- Vakantiegeld

Werklocatie: Fysiek