
Customer Service Claims Associate
4 weken geleden
Customer Service Claims Associate - Italian & French
Description
**Customer Service Associate, Amsterdam**
**Multilingual; Italian Language & fluency in French**
**Fixed term contract - 7 months**
**€** **2329 Monthly**
**Who are we?**
Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. Assurant is a proud member of the Fortune 300, with decades of experience in the industries we serve.
**Our Values;**
Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.
**The Opportunity;**
The purpose of the **Customer Service Associate** role is to be the first point of contact with our customers within the organization. A Customer Service Associate is responsible for providing a complete service to our customers which primarily is call taking but does include policy administrating, data upload and claims assessing of moderate complexity in line with the company's standards.
**Main responsibilities are** ;
- Maintains contact with customers and intermediaries in relation to questions about premium or policies. Carries out surveys in relation to customer satisfaction. Answers telephone calls -1st line
- providing services to customers.
- Mailing setup; ensures that the customer get informed about their renewal
- Data upload including error correction
- Archives documents. Processes policies, requests and cancellations. Processes and controls commission statements. Processes data in intermediary administration. Maintain and display a thorough understanding of products, services and procedures.
- **Italian Language **& fluency in French**:
- verbal and written. Proficient in English also required
- Excellent customer service and strong administration skills
- Ability to learn quickly with flexible to adapt to changing priorities
- Ability to multi-task, assess priorities and competently handle a variety of activities with a high-degree of accuracy in a fast-paced, deadline-driven environment
- Negotiating skills
- Intermediate level Microsoft Word, Microsoft Excel
- Knowledge of General Insurance is a benefit
**Benefits & Training**
- Bonus Scheme
- Premium free pension and WIA insurance
- Flexible Working
- A net fixed home - work travel allowance based on your travel distance
- A net fixed working from home allowance
- 28 holidays
- Internal Wellbeing Programme
- Udmy Learning
- Learning and Development opportunities
At Assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement.
**To view a full list of the responsibilities and requirements, please visit the job description on the European Careers site.**
Job ID R-105895
-
Customer Service Claims Associate
3 weken geleden
Amsterdam, Nederland Assurant, Inc. VoltijdCustomer Service Claims Associate - Dutch speaker **Customer Service Claims Associate - Dutch speaker** **Amsterdam** **Overview of Position** **What makes us different?** - You will receive extensive training - to fully prepare you for your position and learn as many ins and outs as possible. - Flexibility - we support hybrid working but you also have...
-
Customer Service Associate-french
4 weken geleden
Amsterdam, Nederland Assurant, Inc. VoltijdCustomer Service Associate-French **Employee Customer Service Claims, French/Dutch Speaking** Excellent command/native of the French and Dutch languages Flexible working options (part at the Amsterdam office and part at home) The total annual salary of €30,183.84 + fantastic fringe benefits - Are you an active listener who has a passion for helping...
-
Customer Service Claims Associate
4 weken geleden
Amsterdam, Nederland Assurant Voltijd**Customer Service Claims Associate - Dutch speaker** **Amsterdam** **Overview of Position** **What makes us different?** - You will receive extensive training - to fully prepare you for your position and learn as many ins and outs as possible. - Flexibility - we support hybrid working but you also have the option to work in the office or both depending...
-
Customer Service Associate
4 weken geleden
Amsterdam Zuid, Nederland New Balance Voltijd**Who We Are**: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where...
-
Customer Service Claims Associate, German Speaker
3 weken geleden
Amsterdam-Zuidoost, Nederland Assurant Voltijd**Customer Service Claims Associates, Amsterdam** **German Speakers** **Flexible working opportunities** **May/June start** - Are you an active listener who has a passion for helping others? - Are you a problem solver who likes to put a smile on a customers face? - Would you like to work for a large brand name in the Netherlands? - If so, Assurant could...
-
Customer and Claims Support
10 uur geleden
Amsterdam, Noord-Holland, Nederland Undutchables VoltijdYou'll be the primary contact and service provider for clients and their customers. Ensuring quality operational services are delivered to all business partners and associates.Customer ServiceTo answer customer service queries and record insurance information from customers, insurance brokers and insurance companiesTo manage incoming call volumes/enquiries...
-
Customer and Claims Support
10 uur geleden
Amsterdam, Noord-Holland, Nederland Undutchables VoltijdYou'll be the primary contact and service provider for clients and their customers. Ensuring quality operational services are delivered to all business partners and associates.Customer ServiceTo answer customer service queries and record insurance information from customers, insurance brokers and insurance companiesTo manage incoming call volumes/enquiries...
-
Customer Service Claims Associate, German Speaker
3 weken geleden
Amsterdam-Zuidoost, Nederland Assurant Voltijd**Customer Service Claims Associates, Amsterdam** **German Speakers** **Overview of Position** **What makes us different?** - You will receive extensive training to fully prepare you for your position - Flexibility - we support hybrid working but you also have the option to work in the office or both depending on the shifts/hours you work. We pay a home...
-
Customer Service Coordinator
2 weken geleden
Amsterdam, Nederland Robert Half VoltijdCustomer Service CoordinatorAmsterdam38 hrs.Dutch fluent is mandatoryFor our client, an international company based in Amsterdam, we are looking for a Customer Service Coordinator.The Customer Service Coordinator supports together with the local customer service desk the implementation of the sales strategy, driven by an authentic customer service and...
-
Associate Seller
2 weken geleden
Amsterdam, Nederland PHILIPP PLEIN VoltijdWith headquarters in Lugano and a global presence, the brand offers clothing collections, jewelry, accessories, and home goods for a sophisticated consumer worldwide. This is a full-time on-site role as a Sales Associate at PHILIPP PLEIN in the Amsterdam Area. The Sales Associate will be responsible for providing exceptional customer service, driving...
-
Customer Service Medewerker Logex
4 weken geleden
Amsterdam, Nederland Change customer service BV Voltijd**Customer Service Medewerker bij Logex in Amsterdam** Als Customer Service Medewerker bij Logex ben jij het eerste aanspreekpunt voor onze klanten. Je helpt hen met vragen, problemen of verzoeken en zorgt ervoor dat hun ervaring met onze dienstverlening positief is. Jouw doel is om klanten (vaak artsen of andere functies binnen de zorg) professioneel en op...
-
Customer Service Communications Expert
2 dagen geleden
Amsterdam, Noord-Holland, Nederland Blue Lynx VoltijdOur innovative software development company Blue Lynx is revolutionising workflow solutions for businesses worldwide, creating exceptional experiences and boosting productivity.We are seeking a highly skilled Customer Service Communications Expert to join our expanding team in Amsterdam. This key role plays a vital part in ensuring seamless customer support...
-
Dutch Claim Investigator and Recovery Associate
4 dagen geleden
Amsterdam Metropolitan Area, Nederland IA Group VoltijdCompany Overview: Founded in 1978, IA Group is the legal partner in credit insurance, focusing on assisting export credit insurance companies in international trade investigation, conflict resolution, and professional legal consultancy. IA Group currently operates in Europe, Africa, Latin America, Middle Eastern and Southeast Asian countries. The...
-
Dutch Claim Investigator and Recovery Associate
2 weken geleden
Amsterdam Metropolitan Area, Nederland IA Group VoltijdCompany Overview: Founded in 1978, IA Group is the legal partner in credit insurance, focusing on assisting export credit insurance companies in international trade investigation, conflict resolution, and professional legal consultancy. IA Group currently operates in Europe, Africa, Latin America, Middle Eastern and Southeast Asian countries. The...
-
Customer Service Associate in Finance
3 weken geleden
Amsterdam Metropolitan Area, Nederland Transparent VoltijdPlease only respond if you live in the Amstelveen area and are able to come to the office 50% of the time. Unfortunately, your application will automatically be rejected if you don't meet this requirement.What you will doAs Customer Service Associate Finance Finnish and / or Swedish speaking you will be part of a team that is responsible for all...
-
German speaking Claims
3 dagen geleden
Amsterdam, Noord-Holland, Nederland Language Matters VoltijdAre you a problem solver with passion to help others? Are you looking to start a new job in an international company? Then this is the job for you Our client, a global insurance company is looking for German speaking Claims & Customer Support Associates to join their team and support getting their German clients back on their feet when their mobile phone or...
-
Customer Service Representative
2 dagen geleden
Amsterdam, Noord-Holland, Nederland Blue Lynx VoltijdOur client is an innovative software development company that provides effective workflow solutions for other businesses by creating great experience and increasing productivity. They are currently looking for a Customer Support Communications Representative to join their expanding team in Amsterdam. As a Customer Support Team Member specialising in...
-
Rfs (Road Feeder Service) Operations Associate.
1 week geleden
Amsterdam, Nederland Maersk VoltijdLocation: Amsterdam, Schiphol - Netherlands Join a global leader as we embark on an industry-defining digital transformation that will revolutionize trade. You'll play a vital part in our success, managing our customers' experience, and building the experience to advance your career.Key responsibilities Drive RFS(Road Feeder Service) growth and profitability...
-
Sales Associate
2 weken geleden
Amsterdam, Nederland PHILIPP PLEIN VoltijdCompany Description PHILIPP PLEIN is a luxury brand founded in Munich in 1998, known for its strong identity and unconventional style. With headquarters in Lugano and a global presence, the brand offers clothing collections, jewelry, accessories, and home goods for a sophisticated consumer worldwide. Role Description This is a full-time on-site role as a...
-
Air Gateway Operations Associate
4 weken geleden
Amsterdam, Nederland Maersk VoltijdAmsterdam, Schiphol - Netherlands Join a global leader as we embark on an industry-defining digital transformation that will revolutionize trade. You'll play a vital part in our success, managing our customers' experience, and building the experience to advance your career.Direct Responsibility: Operations Execution The AIR Operations Associate is...