Applied Bioinformatics Scientist

**About the role**:
At 10x Genomics we innovate constantly, empowering our customers to discover new biology with previously unimagined breadth, depth and accuracy. As a** Scientist, Applied Bioinformatics** you will be at the center of innovation that builds and maintains an optimal Customer Experience for 10x Genomics products. We are seeking a multi-talented individual to join our 10x Applied Bioinformatics team with a growth mindset. This individual will be a cross between a bioinformatics scientist, software engineer and support engineer/scientist.

**What you will be doing**:

- Serve as a customer-facing expert on 10x Genomics software and bioinformatics products providing timely and expert resolutions to issues and questions
- Manage the issue escalation process and hold peer-level consultations with scientists and bioinformaticians at top academic, research, and corporate institutions. Partner daily with in-house R&D scientists, computational biologists, and software engineers to provide timely resolutions
- Be the "Voice of the Customer" to distill, quantify, and actively represent customer feedback to internal teams and use your "Customer Perspective" to advocate for the User Experience
- Develop and maintain accessible software training material for internal and external training
- Constantly learn new tools, algorithms, and analysis strategies being applied to 10x Genomics data developed both in-house and in the community
- Bioinformatics outreach, virtual and in-person participation in trade shows, seminars, and technical symposia
- Mentor new and junior members of the team
- Ability to travel minimum 25% of the time with a quarterly visit to HQ

**Minimum Requirements**:

- PhD in Biology, Bioinformatics, Computer Science, or similar discipline or equivalent work experience
- Demonstrable previous multi year experience in Bioinformatics
- Ability to implement, troubleshoot and support bioinformatics software and pipelines
- Strong scripting or programming experience (Python, R or Pearl)

**Preferred Skills and/or Experience**:

- Related Postdoctoral training
- Demonstrable teacher training experience
- Proven experience analyzing 10x Genomics data
- Previous Bioinformatics consultations helping wet-lab scientists analyze their data
- Familiarity with Next Generation Sequencing technologies (NGS)

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**About 10x Genomics**

At 10x Genomics, accelerating our understanding of biology is more than a mission for us. It is a commitment. This is the century of biology, and the breakthroughs we make now have the potential to change the world.

We enable scientists to advance their research, allowing them to address scientific questions they did not even know they could ask. Our tools have enabled fundamental discoveries across biology including cancer, immunology, and neuroscience.

Our teams are empowered and encouraged to follow their passions, pursue new ideas, and perform at their best in an inclusive and dynamic environment. We know that behind every scientific breakthrough, there is a deep infrastructure of talented people driving the life sciences industry and making it possible for scientists and clinicians to make new strides. We are dedicated to finding the very best person for every aspect of our work because the innovations and discoveries that we enable together will lead to better technologies, better treatments, and a better future. Find out how you can make a 10x difference.
- Individuals seeking employment at 10x Genomics are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation, or any other characteristic protected by applicable law._