Front Office Host

6 maanden geleden

Amsterdam, Nederland Hyatt Regency Amsterdam Voltijd

Summary

Five-star **Hyatt Regency Amsterdam**, brings botany & sustainability to life with an award-winning living interior, botanical inspired guestrooms, a passion for discovering our up and coming East neighborhood and a buzzing Indonesian Restaurant, Mama Makan.
- Are you ready? _

Because we are looking for an enthusiastic **Front Office Host**

**Your MINDSET**:

- A team player with a good portion of personality;
- Enthusiasm and a hands-on mentality;
- A personal concierge for our guests who makes sure to recommend only the best of the best;
- The to-go-to person who makes the guests’ stay a personalized and memorable one;
**What does the ROLE entail?**
- Going out of your way to give the best arrival and departure experience to our guests;
- Performing Check-In and Check-Out, answering guest queries and comfortably explaining all we have to offer, while upselling and recommending our many services as much as possible;
- Being a true “host”, which means being the luggage porter, the concierge, receptionist: all things to everyone, day or night.

**What’s in it for YOU?**

**General Perks**:

- An entry to the Hyatt Family, a place where we care for people so they can be their best;
- 12 free nights at Hyatt hotels globally every year and 20% Discounts at our F&B outlets;
- A guest experience in your own city with a complimentary overnight stay, cocktails & dinner for two;
- Travel Allowance, starting from a 5 kilometers travel distance from the hotel.
- Uniform provided and laundry is taken care of in house.
- 25 Vacation days

**Wellbeing**:

- “Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose”_
- To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as Hyatt's wellbeing assessment tool "Hyatt Well-Check"
- Social Activities; Team building outings, Sports/wellbeing activities
- Hotel gym access

**Development**:

- “Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based an employee’s individual circumstances and take the form of a career lattice”_
- International working experience with future international transfer happily facilitated.
- Personal development plan, in order to reach your full potential.
- A wide range of development tools through the Hyatt Learning platform for all colleagues; from e-learning to classroom sessions, Hyatt provides different solutions, depending on how you learn best (example: Excel courses, Leadership series etc.).

**Diversity**:

- “Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all”_
- An International team of over 15 different nationalities

**Qualifications**:
**Your EXPERIENCE**:

- Minimum 1 years’ experience working in a Front Office department, ideally within a luxury hotel;
- A relevant degree in Hospitality or Tourism, or equivalent experience;
- Familiar with Opera and/or other relevant systems is highly preferred;
- A valid driver’s license and not afraid to use it, for both driving and parking guests’ automatic and manual vehicles in our hotel garage;
- Great language and communication skills in English and preferably in Dutch;
- You do not hold back from all front office related administrative tasks, projects and responsibilities.
- Are _**_WE_**_ what _**_YOU_**_ are looking for?_

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