Csr/order Processor

**About Shanghai Freemen (DBA Freemen Nutra Group)**

At Shanghai Freemen, our diverse portfolio centers around ingredient solutions for the food, beverage, and functional nutrition markets. We are a leading global supplier who integrates the needs of our customers and provide start to finish product solutions. Our market intelligence and commitment to transparency has transformed the industry - empowering our team, and the customers we serve. We believe that the diverse perspectives of our employees only help forge our unified voice as a company. Full of energy and drive, we are committed to continue to re-invest in ourselves, our team (The Freemen Family) and the clients we serve.

**Position Purpose**

The Shanghai Freemen team is looking for a Customer Service Representative/Order Coordinator to join our team of reliable, detail-oriented support staff. The main purpose for this position is to assist customers and our sales team with various orders and projects, including processing orders, fielding customer calls, as well as managing stock availability, billing, and logistics.

**General Information**
- Department: Customer Service/Logistics Management
- Type: Full Time, On-site 5 days a week

**Essential Job Functions**:

- Process sales and blank orders
- Execute and manage POs
- Data entry and inventory management
- Sales invoicing
- Routing the shipment
- Product sample coordination and distribution
- Perform other duties as assigned including, but limited to administrative tasks within the office

**Minimum Requirements**:

- Must be proficient with Microsoft Office, Outlook.
- Must have at least 4-5 years of experience in Order Processing, customer communications, and or logistics management.
- Must be highly organized and detail oriented.
- Be able to work independently, efficiently on your assigned tasks.
- Must be able to manage multiple tasks/orders at one time.
- Must be able to communicate and cooperate with co-workers while working in a separate location.
- Must be willing to work as a team with other CSR to share workloads.
- Have professional verbal and written communication skills.
- Must be able to follow instructions.
- Preferred Qualifications:

- Knowledge of ERP software - Sage x3 preferred
- Associates Degree
- Experience in the Ingredients Industry with a supplier, distributor, or manufacturer a plus but not required.
- Bilingual - In any European language is a plus

**Salary**: €36,000 - €40,000 / annually
- Freemen Nutra Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws._
- This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Freemen Nutra Group makes hiring decisions based solely on qualifications, merit, and business needs at the time_

FNZxGTbtrg