Assistant Front Office Manager

2 weken geleden

Badhoevedorp Nieuwe Meer buurtschap SchipholNoord, Nederland Projob Voltijd

**Over het bedrijf**:
This hospitality company is an innovative travel organization focused on creating unforgettable vacations to popular destinations. With a wide range of travel options, including flight and hotel combinations, the company strives to offer both quality and affordability. The company values customer satisfaction and sustainable travel practices, providing travelers with a unique and responsible experience. They continue to evolve to meet the needs of the modern traveler.

**Salaris en aantal uur per week**:

- Salary: €2.800;
- to €3.500;
- gross per month depending on experience.
- 38 hours per week
- Start: As soon as possible

**Over de functie**:
As **Assistant Office Manager**, you are the hotel's face, ensuring a warm welcome for guests. You support daily operations, lead the Front Office team, and oversee check-ins, check-outs, and guest services. Responsibilities include handling inquiries, complaints, messages, and calls, coordinating sales, maintaining a presentable workspace, and driving improvements. You also conduct interviews, assist staff, and manage registration, invoicing, and administration.

**Responsibilities**
- Coordinate and optimize daily operations within the Front Office.
- Ensure a hospitable welcome and excellent service throughout the guest's stay.
- Lead and coach the team, including interns.
- Handle reservations, invoicing, and administrative processes.
- Implement and provide brand and service training for employees.

**What do you bring to the table?**

You are service-oriented and a strong communicator, allowing you to interact pleasantly with both guests and colleagues. You have solid leadership skills and know how to bring structure to a dynamic work environment. You are solution-oriented, stress-resistant, and capable of setting priorities. Additionally, you possess strong administrative skills and a keen eye for detail. Additionally, **experience with** **large hotel chains** such as Marriott or Hilton is a **must**.
- Business level of English. Dutch is a plus.
- 2 -3 years experience in a similar role.
- Leadership skills and experience in team coaching.

**What’s in it for you?**
- A salary of up to €3,500 gross per month excl. 8% holiday allowance based on a full-time position.
- A dynamic, international work environment with career growth opportunities.
- Discounts on services and amenities such as restaurants, wellness, and holidays.
- Pension scheme.
- Personal coaching and training to further develop your skills.
- Social activities, such as team outings, drinks, and an annual staff event.
- Free access to fitness facilities.

**Contact**:

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