Assistant Store Manager
6 maanden geleden
**Job description** ASSISTANT STORE MANAGER - BOUTIQUE**
OUR BRAND, OUR PEOPLE
Welcome to the irreverent, sensual and glamorous world of Patrizia Pepe
We are a pioneering fashion brand, rapidly expanding across the globe, whose collections are the result of a bold vision and innovative drive expressed in the quality of the materials and in the attention to detail. We truly believe that people can make the difference and therefore we invest in developing our team. We employ approximately 700 people globally that, as well as our products, are our most valuable asset and the heart of everything we do.
ABOUT THE JOB
The **Assistant Store Manager** is responsible for supporting the Store Manager in ensuring the achievement of the store business goals (sales and profitability) as well as to promote and enhance the brand, in line with corporate policies and procedures.
**Responsabilities**
**Sales and Customer Management**
Establish and implement Action Plans, in agreement with the Store Manager, in order to develop sales for each product category and customer segment Always maintain a strategic approach focused on developing, monitoring and improving measurable statistics that drive the company towards quantitative and qualitative targets To support the Store Manager in managing the team to maximize sales, traffic flow, floor coverage and customer engagement Ensure all team members follow company policies and procedures Ensure implementation of CRM initiatives to develop a customer network for the shop
**Team and Talent Management**
Ensure, in agreement with the Store Manager, the development of motivation, sense of belonging and company involvement
**Customer Value and Service Proposition**
Support the Store Manager in creating, modelling and managing a highly productive sales environment by
providing consistent training and coaching and leading by example at all times
Ensure visual merchandising and maintenance standards are met at all times
**Brand Evangelization**
Feel, teach and educate brand aesthetics and embody a strong sense of fashion sensitivity and enthusiastic attitude towards internal and external customers
Oversee customer development by designing and supporting strategic initiatives that build the customer base and increase repeat business
Take responsibility for maintaining Patrizia Pepe style across all touch points including associate presentation, dress code, visual standards, maintenance and merchandising to create a fully branded environment.
**Visual and Operational Execution**
Maintain Patrizia Pepe standards of the neat, clean and organized sales floor, till and fitting room ensuring that the shop environment is safe for employees and customers
**Additional information**
Support the Store Manager in conducting all visual directives ensuring that floor mapping and fitting is properly planned, scheduled and executed smoothly within the allotted time period
Support the Store Manager in overseeing the efficient and productive handling of all merchandise, including
receiving and processing of shipping, floors and replenishment systems, maintaining stock procedures
Ensure the efficient operation of all shop operations and daily operating procedures
Ensure that shop audit compliance and shrinkage results meet company loss prevention standards
Consistently adhere to all operational procedures and guidelines.
**WE ARE EXCITED ABOUT YOU IF YOU HAVE**:
Consolidated experience of at least 3 years in the job in structured contexts in the women's clothing sector or similar, characterised by assisted sales
Strong orientation towards achieving objectives and strong problem-solving skills;
Competence in the management and planning of the various store activities, from staff turnover to the monitoring of performance indicators;
Great people management skills and good standard of numeracy;
Dynamicity and creativity
Being resilient and able to adapt quickly to changing factors
**ABOUT US**
**What you can expect in working with us**:
Emphasis on collaborative company culture and exposure to a global business based across 3 continents.
A competitive compensation package where you will be rewarded and recognised for the value and commitment you bring to our business.
Join a dynamic team where you will have plenty of opportunities for growth and development.
Countless opportunities to learn and make a real impact in shaping the Fashion Industry’s future.
Our bright and colorful headquarters in Florence and Milan are essential, but meticulously finished to offer a modern workplace designed to facilitate interactions between all teams.
Being part of a family-own business that thinks globally, but remains loyal to its original core values.
A fast-paced environment that thrives on innovation but embraces simple values with a clear organisational model.
At Patrizia Pepe, whether we’re designing our latest fashion collection, expanding into a new international market, or providing expert s
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