Front Office Supervisor Fulltime Nh Schiller
3 weken geleden
Our hotels are both located on the Rembrandtplein across from each other, in the entertainment area of Amsterdam. Although both NH Amsterdam Schiller and NH Amsterdam Caransa are two separate hotels, we work in one team. NH Amsterdam Schiller in particular has a rich history as Mr Schiller was the founder of the hotel as well as a painter. Therefore, you will still find a lot of his paintings and other authentic architectural details in our hotel.
Our hotels belong together and you will be scheduled in both properties which brings a lot of variety to your work. Our teams are very tight, which gives you the chance to learn about different sides of the hospitality industry.
**"At NH Schiller & NH Caransa no day is the same"- Barbara, Day/Night Receptionist**
**What will we offer you?**
- Free online & offline training organized by our own University.
- End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).
- Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
- Team building events, trips and holiday parties.
- The opportunity to grow within our company worldwide.
- Salary based on your experiences starting from Horeca CLA scale 6.
**What's in it for us?**
- Helping guests puts a big smile on your face. The 'always a pleasure' mentality is second nature for you, and you are happy go the extra mile for our guests;
- You are a 'Natural Host' and have some years' experience as a receptionist. Experience as Desk Manager/Shift Leader/Supervisor is an advantage;
- You are good at setting priorities, you have a good command of the Dutch and English language, you are accurate, and knowledge of computer systems is a plus;
- You enjoy variety in your work and working hours and working in a team gives you energy.
**A day in the life of a Front Office Supervisor**
**06:45** You arrive, in uniform, with a cup of coffee or tea in the back office. Your colleague from the night shift takes care of the handover.
**07:00** You start your checklist, and, in the meantime, you keep an eye on your colleagues at the desk and support where necessary.
**08:00** You have checked today's arrivals and communicated the details to the other departments.
**12:00** Enjoy your lunch with colleagues from other departments.
**13:00** You check whether there are still guests pending to check out and continue with your checklist until all is done.
**14:00** You make sure the handover is updated for the evening shift.
**14:45** The evening shift has arrived, and you make sure they know everything they need to know to begin their shift.
**15:00** Time to go home
Are you the one we are looking for?
NH Hotel Group, by Minor Hotels is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.
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