Loan Officer

Multitude is a Nordic-born company that is listed on the Frankfurt Stock Exchange. It is a fully regulated growth platform that generates success stories in the FinTech industry. Its three independent business units, Capitalbox, Ferratum, and Sweepbank, employ over 700 people from more than 40 nationalities across 20 countries. Their ambition is to become the most valued financial ecosystem.

As a pure FinTech company, Capitalbox has created innovative technology to provide SMEs with the fastest, most convenient access to capital available, to support entrepreneurs grow their businesses and improving their communities.

Are you ready to take on the world of B2B fintech? At CapitalBox, we're not just another financial company - we're trailblazers in the fintech landscape. Our mission is simple yet powerful: to provide seamless access to capital that fuels the growth of businesses. Backed by the latest advancements in technology, we've streamlined the lending process, making it faster, smarter, and more efficient for our clients. We are currently offering business financing in 5 European countries with plans of expanding to other countries across the EU.

We are looking for a **Loan Officer** in the **Netherlands (working from home and office) **to join the **CapitalBox **Tribe. You will help to close the financing gap for small and medium-sized businesses by focusing on daily communication with the customers, offering solutions and closing the financing deals. If you're passionate about empowering businesses, utilizing cutting-edge technology, and thriving in a fast-paced environment, then this opportunity is tailor-made for you.

**Main responsibilities**:

- Consistently following up on leads and maintaining a daily active pipeline
- Selling existing customers with new top up loans as well as additional products
- Retaining customers by contacting them, solving their open issues and proposing special individual offers
- Assisting client journey through the entire process down to disbursement of funds
- Negotiating with customers on payment terms, including but not limited to restructure proposals, collection procedures
- Making sure all calls and services are maintained following best in class customer expectation standards
- Ensuring collection of all needed customer documentation
- Proposing improvements to the company’s products and services, with customer needs and additional value in focus.

**Requirements**:

- 2-3 years of experience within a bank or fintech, preferably within SME lending
- Knowledge of SME lending products
- Excellent sales capabilities, ability to work with newest CRM systems
- Results-driven and self-motivated with a real passion to grow and succeed
- Fluent in Dutch and English both oral and written
- Positive mindset, proactive and enjoys working with people
- Excellent communication skills with a good mix of commercial insight and financial 'know-how'
- Experience in taking the lead during discussions, negotiations and when closing deal.

**We offer**:

- Possibility to learn and work on cutting-edge technologies in a pleasant, optimistic and enthusiastic international team and a chance to directly influence the workflow
- Competitive salary package
- Possibility to work from home and from the office
- Access to LinkedIn learning with over 8000 courses
- Share purchase matching program up to 10% of annual gross salary, currently offered bi-annually with matching 1:1 with a vesting period of 2 years from purchase.

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