Day/night Receptionist On-call Nh Utrecht

2 weken geleden

Utrecht, Nederland NH Hotel Group Voltijd

Our hotel is perfectly located; next to the Central Station, Beatrix theater and the Jaarbeurs. Our guests can walk straight through the shopping center Hoog Catharijne into the city center. Our hotel is the largest hotel in Utrecht and we have a nice mix of business and leisure guests. During the week we welcome many conference-, meeting
- and trade fair guests. In the weekend we mainly welcome guests who enjoy leisure activities. In short, every day is full of surprises. New colleagues are instantly welcomed into our team, and we have welcomed many colleagues from other NH hotels for the next step in their career. We often work together with our cluster hotel NH Centre Utrecht (Janskerkhof) and it could happen that you are also scheduled to work there occasionally. Another opportunity to broaden your horizon, isn't that great?

**''My team feels like family to me." - Reinout, Banqueting Employee & Organizer**

**What will we offer you?**
- Free online & offline training organized by our own University.
- End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).
- Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
- Team building events, trips and holiday parties.
- The opportunity to grow within our company worldwide.
- Salary based on your experiences starting from Horeca CLA scale 5.

**What’s in it for us?**
- Helping guests puts a big smile on your face. The ‘always a pleasure’ mentality is second nature for you, and you are happy go the extra mile for our guests;
- You know how to prioritize and keep your cool during busy moments;
- You are a ‘Natural Host’. Experience and a relevant education are useful, but is not the most important for us;
- You like variety in your work and working hours. Due to alternating shifts (morning, evening, and night shifts), your life never seems dull;
- You are interested in computers and enjoy learning new systems.

**A day in the life of a Day/Night Receptionist**
**06:45** You arrive, in uniform, with a cup of coffee in the back office, your colleague from the night shift does the handover, you note the action points.
**07:00** You start with your checklist and are ready to provide a service with a heartfelt smile for the guests checking out.
**08:00** You have checked today's arrivals and communicated special details to the Desk Manager and other departments.
**12:00** Enjoy your lunch with colleagues from other departments.
**13:00** You check whether there are still guests who need to check out and continue with your checklist until it is finished.
**14:00** You prepare the handover for the evening shift, start counting the cash register, and make sure all tasks are done.
**14:45** The evening shift has arrived, and you attend the handover.
**15:00** Time to go home

Are you the one we are looking for?

NH Hotel Group, by Minor Hotels is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.

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