Regional Relationship Manager

2 weken geleden

Maarssen, Nederland Specsavers Voltijd

We at Specsavers are dedicated to making eye and hearing care accessible to all. As pioneers and a global leader in innovative technologies, we help people optimise their vision and hearing. We foster your expertise, welcome you into a supportive family, and propel your growth. Grounded in our collaboration, curiosity, courage, and compassion values, we strive to challenge the status quo and invite you to team up with us. We’re searching for a new colleague to join our team of Regional Relationship Managers (RRMs) to continuously driving close and effective working relationships with our Partners, who are the people running and owning our stores.

**What you’ll get?**
- Become part of an international team with friendly, smart, and passionate colleagues
- Enjoy a salary package matching your qualifications with free eye care vouchers and subscription to Headspace, Telus Health and much more
- Keep on developing in your role with free access to plenty of online learning offers, monthly Great Conversations with your manager, an individual Personal Development Plan that aligns with your talent and ambitions, and lots of responsibility

**What you’ll do?**

As our new RRM, you’ll be the primary contact for our Partners. You’ll support them in maximising the performance and profit of their Specsavers Businesses. There’ll also be a focus on the integration of our optics and audiology businesses to develop and support our overall growth strategy, where you’ll focus on cross selling between audiology and optical businesses.

This role will have a strong focus on financial and commercial matters. You will be responsible for risk management and able to identify legal issues and responsible for mitigation of financial exposure. This will be achieved by robust analysis of KPI’s and consistent review of financial reporting. Furthermore, you’ll be responsible for succession planning within the Partnership structure in your region, and you’ll work closely with colleagues from other teams at the support office, in order to enable successful share transfers and activities on your region. There’ll be lots of exciting tasks for our new RRM, for instance:

- Develop and deliver a strategic and tactical annual plan for your region
- Identify and agree business objectives with Partners to create a store business plan aligned to the overall plan
- Manage business performance, grow market share and maximise sales and profits
- Evaluate and challenge the performance of the business
- Support and coach the Partners to deliver a market leading customer service
- Develop strategies with Partners to own their local area and be the market leader
- Work cross functionally to identify growth strategies, in both existing portfolio and new locations
- Focus on an integrated optics and audiology customer journey, to maximise the business
- Actively work with the Partners to develop their personal development plans and in the understanding of their own leadership
- Support the selection process for Joint Venture Partners (JVPs) to ensure the incoming partners are of the highest calibre.

Specsavers’ business is growing, and you can look forward to collaborating with engaged colleagues as well as store Partners across the Netherlands. When coming into the support office in Maarssen, you’ll quickly sense the vibrant and inspiring atmosphere, where ambition and good laughs go hand in hand.

**Who you are?**

We’re looking to recruit an experienced and commercially minded individual, who’s familiar with multi-site retail or commercial operations. Since the success of this role relies very much on the ability to build strong and meaningful business partnering relationships, we imagine that you’ve held a similar role previously, dealing with business owners/ store managers. Your confidence and ability to influence, challenge, coach, and guide others will be crucial to delivering the results needed, and you’ll also need to demonstrate:

- Resilience, persistence, agility, and self-awareness, with the ability to self-reflect and promote positive wellbeing
- Be commercially astute: demonstrating innovative thinking and creativity to resolve problems or capitalise on opportunities
- Strong financial and analytical skills
- Ability to present with impact by having effective and adaptable communication skills to suit and engage all audiences in a variety of different forums
- Continuous improvement mindset, proactively seeking feedback from peers
- Inspirational, motivational, credible, and trusted
- Fluency in Dutch and English, both verbal and written
- Experience in the retail business, Joint Ventures or Franchise operations is considered a plus.

If you’d like to know more about what a great bunch of people you’ll be working with, or what we strive to achieve together as a family-business, then visit our pages This is who we are and This is what we do.

**Wat jouw rol is**:
**Contact**:
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