Onsite IT Support Engineer

6 dagen geleden


Amsterdam, Noord-Holland, Nederland Hemmersbach GmbH & Co. KG Voltijd

Onsite IT Support Engineer Dive into the dynamic world of IT support with this exciting opportunity As an Onsite IT Support Engineer, you'll be the go-to expert, providing top-notch technical assistance to our clients directly at their locations. You'll troubleshoot hardware and software glitches, resolve issues, and ensure their IT infrastructure runs smoothly. Responsibilities: Diagnose, troubleshoot, and resolve hardware, software, and operating system problems. Work independently and as part of a team to tackle technical challenges. Install, upgrade, support, and troubleshoot end-user workspace hardware, including desktops, laptops, printers, mobile devices, and video conferencing equipment. Analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD), and manage user accounts through Active Directory. Implement software and operating systems using SCCM or other deployment technologies. Thoroughly document your approach and problem resolutions within a ticketing system. Contribute to efficient asset management practices. Skills: Proven experience in onsite support and utilizing ticketing systems. Strong familiarity with Windows OS, Mac OS, and various software applications. Expertise in Managed Print Service (MPS) and mobile phone configuration (Apple and Android) using tools like MS Intune. Proficiency in MS Office 365 suite. Excellent communication skills in both Dutch and English. Customer-centric approach with a passion for delivering exceptional service. Benefits: Competitive salary and benefits package. Opportunity to work with cutting-edge technology. Collaborative and supportive work environment. Potential for professional growth and development.



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