Onsite IT Support Engineer

4 weken geleden


Amsterdam, Noord-Holland, Nederland Hemmersbach GmbH & Co. KG Voltijd
Onsite IT Support Engineer

Are you a tech-savvy problem solver with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where you can make a real difference? If so, then we have the perfect opportunity for you

Responsibilities:
  • Diagnose, troubleshoot, and resolve hardware, software, and operating system issues.
  • Work independently and as part of a team to provide onsite support to our clients.
  • Install, upgrade, support, and troubleshoot end-user workstation hardware, including desktops, laptops, printers, mobile devices, and video and conferencing equipment.
  • Analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD), and manage user accounts via Active Directory.
  • Implement software and operating systems using SCCM or other deployment technologies.
  • Document your approach and problem resolution in a ticketing system.
  • Manage IT assets.
Skills:
  • Experience with onsite support and ticketing systems.
  • Fluent in Dutch and English.
  • Familiar with Mac OS and various software applications.
  • Experience with Managed Print Service (MPS), mobile phone configuration (Apple and Android) using MS Intune, and MS Office 365.
  • Customer-oriented approach.
Benefits:
  • Competitive salary and benefits package.
  • Opportunity to work with the latest technologies.
  • Collaborative and supportive work environment.
  • Opportunities for professional development and growth.


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