Operations Supervisor, FO expert
1 week geleden
HANDS OFF WE GOT THIS
#ATTHEMOXY Amsterdam Schiphol Hotel will is looking for YOU
Allround Moxy Agent/Host Attendant Fulltime
Be part of our TEAM The Moxy Front Desk Attendant is a position with a wide range of working environments. You are the Host in the reception + lounge area, the Up & Cross Selling Specialist, the Speedy-Internet-Surfing-Problem-Solver…that’s you You are the welcoming force in the hotel, the FUN HUNTER in WOW-ing our guests, YOUNG AT HEART suggesting guests what to do and you are PLAYFUL.
Your day will consist of:
* Coaching & training the teammembers. We like to lead by example.
* Working together with the team to deliver exceptional experiences to our guests
* Process all guest check-ins by confirming reservations, assinging room, and issuing and activation room key.
* Welcome and acknowledge all guests according to company standards, anticipate and adress guests' service needs; thank guests with genuine appreciation.
* Process all payment types such as room charges, cash, checks, debit or credit
* Process all check-outs including resolving and any late and diputed charges
* Answer, record and process all guest calls, messages, requests, questions or concerns
* Supply guests with directions and information regarding property and local areas of interest
* Serving beverages & food to our guests, making recommendations when appropriate
* Keeping your work area clean and organized, be aware of the foofd & safety program (HACCP)
* Taking care of the equipment used
* Guiding your team and making sure there is a great work environment
* Sharing your knowledge about unique discoveries with our guests
# A Moxy shiftleader is basicly doing everything, with strong focus on the Front Office.
# Apply now for this amazing job
You…
• Are a FUN HUNTER, STYLISH and LIGHTHEARTED
• Are a team player
• Have a passion for hospitality
• Can communicate in English (Dutch is a plus, not a must)
• Experience with Opera and Micros is considered as an advantage
• Bring your personal STYLE to every experience
• Are available to work both weekdays and weekends in different shifts (morning evening and night shifts)
• Are ready to take a BIG challenge to further develop yourself
We…
• Offer you a great place to work in a completely new and diverse team
• Offer a second family with a work hard, play hard kind of mentality
• Offer a work environment where learning & development are a priority (On & Off the job trainings will be provided regularly)
• Have a special Associate Discount Rate in all Marriott Hotels worldwide
• Offer you of course a nice salary around €2.244,00 gross per month
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