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Amsterdam, Noord-Holland, Nederland Urban Gym Group Voltijd
Ben jij de ideale kandidaat voor onze Customer Success Agent?

We zijn op zoek naar een enthousiaste en communicatieve medewerker die onze leden helpt bij het oplossen van hun vragen en problemen. Als Customer Success Agent bij Urban Gym Group ben je de eerste aanspreekpunt voor onze leden en speel je een belangrijke rol in het waarborgen van de beste ervaring voor onze klanten.

Je verantwoordelijkheden:
  • Communiceren met onze leden via ons ticket systeem, live chat, telefoon en social media platforms;
  • Nauwkeurig gesprekken met onze leden registreren;
  • Informeren en adviseren van onze leden over onze diensten;
Wat wij bieden:
  • Een marktconform salaris en 8% vakantiegeld op basis van je jaarsalaris;
  • 26 vakantiedagen op basis van een fulltime werkweek, inclusief verlof op je verjaardag;
  • Flexibele werkuren: Maandag t/m zaterdag tussen 08:30 uur en 21:00 uur;
  • Gratis toegang tot professionele coachingsessies, mindfulness sessies, webinars en masterclasses;
  • Gratis sporten in al onze clubs en studio's voor jou en je partner;
  • Een dag per jaar betaald liefdadigheidswerk naar keuze;
  • Ontwikkelingsmogelijkheden via onze interne en externe academie;
  • Een uitdagende baan binnen een jonge, ondernemende en snelgroeiende fitnessgemeenschap;
  • Wekelijks groepsles met een personal trainer om fit te blijven;
  • Een mooi en aantrekkelijk hoofdkantoor op slechts 10 minuten lopen van Amsterdam Centraal Station.