Guest Service Manager

3 weken geleden


Amsterdam, Noord-Holland, Nederland Accor Voltijd
About Us

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. We're passionate about creating great hospitality experiences and providing a place where guests can hang out alongside the locals.

Job Description

We're looking for a Guest Service Manager to join our team at The Hoxton, Lloyd Amsterdam. As a key member of our Front Office team, you'll be responsible for providing a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated.

You'll lead and inspire our receptionists to create a memorable, effortless Hox experience for our guests, from arrival to departure. You'll contribute to our success as a business by managing overbooking levels, working with the team to ensure a full and happy house, and making sure everything runs smoothly and looks sharp.

We're looking for individuals who are passionate about hospitality, have a positive impact on the people they interact with, and are up for doing things differently. If you're familiar with Opera or similar front desk operating systems and understand GDS, that's a big advantage.

We offer a competitive salary, 25 days holiday, food on us during your shift, and a free night at The Hoxton and a meal for two when you first start with us. You'll also have the chance to challenge the norm and work in an environment that's both creative and rewarding.

Join our team and be part of a business that's shaking things up on the hospitality scene. Apply now to become a Guest Service Manager at The Hoxton, Lloyd Amsterdam.


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