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IT Support Specialist

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Den Haag, Zuid-Holland, Nederland EUROPEAN DYNAMICS Voltijd
{"title": "User Support Officer", "description": "Job Summary

We are seeking a highly skilled User Support Officer to join our team at EUROPEAN DYNAMICS. As a key member of our IT department, you will provide expert technical support to our clients and internal teams.

Key Responsibilities
  • Provide first and second-level ICT support for all users, including during stand-by duty;
  • Install, upgrade, maintain, and decommission hardware and software;
  • Contribute to regular ICT maintenance, including evenings and weekends;
  • Test new versions, releases, and patches for hardware and software and provide recommendations for implementation;
  • Assist in the process of ordering new IT equipment and initiating ICT-related purchases;
  • Perform asset management tasks, such as gathering and keeping detailed hardware and software inventory information.
Requirements
  • University degree in IT or a relevant discipline, combined with a minimum of 3 years of relevant working experience in IT;
  • Experience with Microsoft Enterprise Software;
  • Experience operating a Service Desk in an office environment (not a call center);
  • Experience with testing new versions, releases, and patches for hardware and software;
  • Excellent command of the English language.
About EUROPEAN DYNAMICS

EUROPEAN DYNAMICS is a leading Software, Information, and Communication Technologies company, operating internationally. We design and develop software applications using state-of-the-art technology and offer a competitive remuneration package based on qualifications and experience.

We are committed to Equal Employment Opportunity and welcome applications from diverse candidates. If you are seeking a challenging and rewarding career in a dynamic company, please submit your detailed CV in English, quoting reference: (17015/05/2024).

", "lang_code": "en-US"}