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Customer Service Representative for Dutch Market

2 maanden geleden

Rotterdam, Zuid-Holland, Nederland Cross Border Talents Voltijd
{"h1": "Customer Support Agent for Dutch Market", "p": "At Cross Border Talents, we are seeking a highly skilled Customer Support Agent to join our team in Mosta, Malta. As a Dutch Customer Support Agent, you will be responsible for providing exceptional customer service to our clients in the Netherlands.

Key Responsibilities:

* Respond to customer inquiries in a professional and timely manner
* Provide accurate information and assistance to customers in Dutch
* Troubleshoot and resolve customer issues effectively
* Escalate complex issues to the appropriate teams when necessary
* Maintain customer records and update information in the system
* Collaborate with team members to improve overall customer service experience
* Meet and exceed performance targets and KPIs

Requirements:

* Fluent in Dutch (both written and spoken)
* Excellent communication skills in English
* Previous customer service experience is a plus
* Strong problem-solving skills and ability to work under pressure
* Ability to multitask and prioritize workload effectively
* Willingness to relocate to Mosta, Malta with relocation assistance provided

Benefits:

* Competitive salary
* Relocation assistance including accommodation support
* Training and development opportunities
* Friendly and inclusive work environment
* Health and wellness benefits
* Opportunity for career growth within the company
"}