Customer Service Representative
3 dagen geleden
Job Title: Dutch Customer Support Agent
Location: Remote
Job Type: Full-time
About Us:
Cross Border Talents is a dynamic and diverse company that provides exceptional customer service to our clients. We are looking for talented individuals fluent in Dutch to join our team.
Job Description:
As a Dutch Customer Support Agent, you will be responsible for providing top-notch customer service to our clients in the Netherlands. You will handle inquiries, resolve issues, and ensure customer satisfaction through various communication channels.
Key Responsibilities:
• Respond to customer inquiries in a professional and timely manner
• Provide accurate information and assistance to customers in Dutch
• Troubleshoot and resolve customer issues effectively
• Escalate complex issues to the appropriate teams when necessary
• Maintain customer records and update information in the system
• Collaborate with team members to improve overall customer service experience
• Meet and exceed performance targets and KPIs
Requirements:
• Fluent in Dutch (both written and spoken)
• Excellent communication skills in English
• Previous customer service experience is a plus
• Strong problem-solving skills and ability to work under pressure
• Ability to multitask and prioritize workload effectively
Benefits:
• Competitive salary
• Relocation assistance including accommodation support
• Training and development opportunities
• Friendly and inclusive work environment
• Health and wellness benefits
• Opportunity for career growth within the company
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