Customer Service Representative

1 dag geleden


Rotterdam, Zuid-Holland, Nederland Eastman Voltijd
About the Role

We are seeking a highly skilled and multilingual Customer Service Representative to join our team at Eastman. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients in Spanish and German.

Responsibilities
  • Manage the entire Order to Cash process for a dedicated customer and product portfolio
  • Handle and coordinate customer requests in line with company policies and procedures
  • Frequent interaction with internal business partners, such as Account Management, Planning and Logistics, as well as with our Operation Center
  • Daily interaction (verbal and written communication) with external customers
  • Involvement and participation in internal projects
Requirements
  • Bachelor's Degree or equivalent
  • Previous experience in Customer Service, Supply Chain, Logistics, or Internal Sales experience in an international environment
  • Experience with SAP/ERP system and/or Sales Force
  • Fluent in English, both verbal and written, and Spanish/German language is required
  • Strong commercial acumen
  • Good analytical and communication skills
Personal Traits

We are looking for a customer-focused individual who is open-minded, resilient, proactive, and enjoys challenges and multicultural environments. You should be able to adapt to specific needs and manage expectations and relations effectively. A natural way of convincing people, combined with a logic mindset and a drive to get things done in the most efficient way, is essential for this role.



  • Rotterdam, Zuid-Holland, Nederland Page Personnel Voltijd

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Page Personnel. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers, ensuring their needs are met and exceeded.Key Responsibilities:Standard...


  • Rotterdam, Zuid-Holland, Nederland Eastman Voltijd

    About the RoleAs a Customer Service Representative at Eastman, you will be the primary point of contact for our customers, responsible for delivering exceptional service and support. Your key responsibilities will include managing the entire Order to Cash process, handling customer inquiries and feedback, and partnering with internal stakeholders to drive...


  • Rotterdam, Zuid-Holland, Nederland Eastman Voltijd

    About the RoleAs a Customer Service Representative at Eastman, you will be the primary point of contact for our customers, responsible for delivering exceptional service and support. Your key responsibilities will include managing the entire Order to Cash process, handling customer inquiries and feedback, and partnering with internal stakeholders to drive...


  • Rotterdam, Zuid-Holland, Nederland FitForMe Voltijd

    Customer Service RepresentativeAt FitForMe, we're on a mission to improve quality of life and well-being. As a Customer Service Representative, you'll be an essential part of our Customer Service team, ensuring top-notch service delivery to our customers.Key Responsibilities:Provide excellent service to customers via phone, email, and chat.Give product...


  • Rotterdam, Zuid-Holland, Nederland Eastman Voltijd

    At Eastman, we're committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.The RoleWe're seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer service and...


  • Rotterdam, Zuid-Holland, Nederland GEODIS Benelux Voltijd

    Representative Customer ServiceWe are seeking a skilled Representative Customer Service to join our team at GEODIS Benelux. As a key member of our logistics organization, you will be responsible for planning and handling administrative work, ensuring accurate and precise daily activities, and serving as the main point of contact for our customers.About the...


  • Rotterdam, Zuid-Holland, Nederland Eastman Voltijd

    Eastman is a global specialty materials company that produces a wide range of products used in everyday items. As a Customer Service Representative, you will work with customers to deliver exceptional service and support. Your responsibilities will include managing the entire Order to Cash process, handling customer requests, and interacting with internal...


  • Rotterdam, Zuid-Holland, Nederland Eastman Voltijd

    About the RoleAs a Customer Service Representative at Eastman, you will be the primary point of contact for our customers, responsible for delivering exceptional service and support. Your key responsibilities will include managing the entire Order to Cash process, handling customer inquiries and feedback, and partnering with internal stakeholders to drive...


  • Rotterdam, Zuid-Holland, Nederland Eastman Voltijd

    The RoleAs a Customer Service Representative at Eastman, you will be the primary point of contact for our customers, responsible for delivering exceptional service and support. Your key responsibilities will include managing the entire Order to Cash process, handling customer inquiries and feedback, and partnering with internal stakeholders to drive business...


  • Rotterdam, Zuid-Holland, Nederland Eastman Voltijd

    About the RoleEastman is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our global customer base.Key ResponsibilitiesManage the entire Order to Cash process for a dedicated customer and product...


  • Rotterdam, Zuid-Holland, Nederland Eastman Voltijd

    About the RoleAs a Customer Service Representative at Eastman, you will be the primary point of contact for our customers, responsible for delivering exceptional customer service and managing the entire Order to Cash process. You will work closely with internal stakeholders to ensure seamless communication and collaboration.Key ResponsibilitiesManage...


  • Rotterdam, Zuid-Holland, Nederland TRIXXO Voltijd

    Job VacancyWe are looking for a skilled Customer Service Representative to join our team at Trixxo. As the first point of contact for dealers and customers, you will be responsible for providing exceptional service and support.Key Responsibilities:Assist account managers in their tasksRespond to inquiries from dealers and customersCollaborate with various...


  • Rotterdam, Zuid-Holland, Nederland Eastman Voltijd

    The RoleAs a Customer Service Representative at Eastman, you will be the primary point of contact for our customers, responsible for delivering exceptional service and support. Your key responsibilities will include managing the entire Order to Cash process, handling customer inquiries and feedback, and partnering with internal stakeholders to drive business...


  • Rotterdam, Zuid-Holland, Nederland Eastman Voltijd

    About the RoleAs a Customer Service Representative at Eastman, you will be the primary point of contact for our customers, responsible for delivering exceptional customer service and managing the entire Order to Cash process. This role requires strong communication and analytical skills, as well as the ability to work effectively with internal stakeholders...


  • Rotterdam, Zuid-Holland, Nederland GEODIS Benelux Voltijd

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at GEODIS Benelux. As a key member of our logistics team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesManage and coordinate logistics processes for existing customer...


  • Rotterdam, Zuid-Holland, Nederland Ocean Network Express Voltijd

    Job Purpose & Primary ResponsibilitiesAs a Customer Service Representative at Ocean Network Express, you will be responsible for providing exceptional customer service to our Key Account clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Collaborate with internal teams to ensure seamless service...


  • Rotterdam, Zuid-Holland, Nederland Eastman Voltijd

    At Eastman, we're committed to enhancing the quality of life in a material way. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences that drive business results.The RoleYou'll be the primary point of contact for our customers, responsible for managing the entire Order to Cash process. This includes...


  • Rotterdam, Zuid-Holland, Nederland Eastman Voltijd

    At Eastman, we're committed to enhancing the quality of life in a material way. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences that drive business results.The RoleYou'll be the primary point of contact for our customers, responsible for managing the entire Order to Cash process. This includes...


  • Rotterdam, Zuid-Holland, Nederland Eastman Voltijd

    The RoleAs a Customer Service Representative at Eastman, you will be the primary point of contact for our customers, responsible for delivering exceptional service and ensuring their needs are met. You will work closely with internal stakeholders to resolve customer inquiries and feedback, and partner with sales, product management, and logistics teams to...


  • Rotterdam, Zuid-Holland, Nederland FitForMe Voltijd

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our German-speaking customer service team, you will be responsible for providing top-notch service delivery to our customers, handling inquiries, resolving issues, and providing product...