Amsterdam Front Desk Ambassador

1 maand geleden


Amsterdam, Noord-Holland, Nederland Pulitzer Amsterdam Voltijd

Welcome to Pulitzer Amsterdam, where every guest is treated like royalty. As our Front Desk Agent, you will be the face of our hotel, ensuring that every guest feels at home from the moment they arrive.

About You
  • You have experience in a similar role or a passion for guest service - either way, you're a natural people person with exceptional communication skills and the ability to connect with guests from all over the world.
  • Fluency in English is a must, but if you speak Dutch too, that's a welcome bonus.
About Us

We're Pulitzer Amsterdam, a 223-room hotel with a rich history and a team that's as passionate about storytelling as we are. Our hotel has everything you need to make your stay unforgettable: from our timeless Pulitzer's Bar to our modern-Dutch restaurant Jansz., not to mention our beautiful Pulitzer Garden.

As our Front Desk Agent, you'll be working closely with the housekeeping and concierge teams to deliver seamless service and create an unforgettable experience for every guest.

The Role
  1. Welcome each guest with genuine warmth and professionalism, making sure they feel at home from the moment they arrive.
  2. Assist guests with the check-in and check-out process, ensuring everything is handled efficiently and with care.
  3. Use your knowledge of hotel services to offer personalized recommendations, helping to enhance each guest's stay.
  4. Maintain the front desk area pristine and perfectly organized, ready to provide exceptional service at any time.
  5. Collaborate closely with the housekeeping and concierge teams to deliver smooth, seamless service.
What We Offer
  • A competitive salary of €45,000 per year, plus a range of benefits that include:
  • Experience Stay at Pulitzer Amsterdam as part of our introduction program (overnight stay with +1 including dinner, drinks & breakfast)
  • 6 complimentary nights a year at any Lore Group hotel
  • Lore Group Employee & Immediate Family Rates
  • Lore Group Friend and Family Rates
  • 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
  • 50% discount in Lore Group restaurants and bars
  • A monthly budget to spend on benefits platform Alleo
  • Possibility to lease a bike
  • 50% discount in restaurants & bars at 19 partner hotels in Amsterdam
  • Free and unlimited appointments per year with a psychologist via OpenUp
  • A monthly contribution to a pension scheme
  • A monthly travel allowance
  • A monthly clothing allowance (if applicable to your position)
  • A yearly shoe allowance
  • Possibility to take part in a Dutch language course
  • Freshly prepared meals in the canteen
  • Discount on supplemental health insurances
Location

We're located in the heart of Amsterdam, within walking distance of many of the city's top attractions.


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