Customer Service Representative

6 dagen geleden


Rotterdam, Zuid-Holland, Nederland beBee Professionals Voltijd
Customer Assistance Analyst

BeBee Professionals is seeking a skilled Customer Assistance Analyst to provide exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Respond to customer inquiries via various channels, including phone, email, and chat.
  • Troubleshoot customer issues and provide technical support to resolve problems efficiently.
  • Investigate customer complaints and resolve them in a timely manner, ensuring customer satisfaction.
  • Document customer interactions in our customer service database to track and analyze customer feedback.
  • Identify customer needs and provide tailored solutions to meet their expectations.

Requirements:

  • A minimum of 2 years of customer service experience, with a strong focus on technical support.
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Strong customer service orientation, with knowledge of customer service software, databases, and tools.

We are looking for a dedicated and customer-focused individual to join our team at BeBee Professionals. If you have a passion for delivering exceptional customer service and technical support, we encourage you to apply.



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