IT Support Specialist Microsoft Dynamics F&CM

1 week geleden


Apeldoorn, Gelderland, Nederland Royal Reesink Voltijd
IT Support Specialist Microsoft Dynamics F&CM

Royal Reesink is seeking a skilled IT Support Specialist to join our team, focusing on Microsoft Dynamics F&CM solutions. As a key member of our IT support team, you will ensure the efficient functioning of our Microsoft Dynamics F&CM solutions, supporting our global business operations.

Key Responsibilities:
  • Provide second-line support for Microsoft Dynamics F&CM, adhering to Royal Reesink's guidelines.
  • Collaborate with First-Line Support, Solution Owners, Domain Leads, and PowerBI specialists.
  • Diagnose, troubleshoot, and resolve system issues, escalating when necessary.
  • Offer user training on Microsoft Dynamics F&CM functionalities and provide guidance.
  • Maintain detailed documentation of support processes and improvements.
  • Identify opportunities for process improvements and contribute to their implementation.
Requirements:
  • IT-related education at MBO level.
  • Experience and interest in Microsoft Dynamics F&CM and Microsoft Office M365 products.
  • Willingness to specialize in Microsoft Dynamics F&CM and pursue relevant certifications.
  • Strong analytical and problem-solving abilities.
  • Excellent written and verbal communication skills.
  • Effective task prioritization skills.
  • Proactive, results-oriented team player.
  • Fluency in Dutch and English.
About Royal Reesink:

Royal Reesink is a global leader in distributing and supporting machinery and equipment for material handling, agriculture, turfcare, and construction. With 40 operating companies and over 2,500 employees across four continents, we offer local maintenance, quick repairs, and parts supply through our distribution networks to enhance the lifespan of equipment.



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