Breakfast Operations Manager

2 dagen geleden


Amsterdam, Noord-Holland, Nederland Anantara Voltijd

Job Role Overview

We are seeking a highly skilled Assistant Breakfast Manager to oversee the seamless operation of our Winter Garden, a 160-cover restaurant and events space. The successful candidate will work closely with the Breakfast Manager to deliver exceptional guest satisfaction and maintain high service standards.

Main Responsibilities

  • Supervise and train the breakfast team to uphold our brand image and maintain high service standards.
  • Resolve guest concerns and complaints promptly and professionally, ensuring positive resolutions.
  • Assist in managing inventory, ordering supplies, and controlling costs to optimize profitability.
  • Ensure consistency in LQA Standards at all times.
  • Build relationships with regular guests and develop creative solutions to areas of improvement.
  • Uphold hygiene and safety standards in compliance with regulations and company policies.

Requirements

  • Proven experience in a managerial or supervisory role within the hospitality industry, preferably in a high-volume (breakfast) restaurant and luxury segment.
  • Exceptional leadership skills with the ability to motivate and mentor the team to deliver outstanding service.
  • Strong communication and interpersonal abilities to effectively liaise with guests, colleagues, and suppliers.
  • Flexibility to work early mornings, weekends, and holidays as required.
  • Excellent communication skills and proficiency in the English language, with Dutch a plus.


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