Breakfast Operations Manager
2 dagen geleden
Job Role Overview
We are seeking a highly skilled Assistant Breakfast Manager to oversee the seamless operation of our Winter Garden, a 160-cover restaurant and events space. The successful candidate will work closely with the Breakfast Manager to deliver exceptional guest satisfaction and maintain high service standards.
Main Responsibilities
- Supervise and train the breakfast team to uphold our brand image and maintain high service standards.
- Resolve guest concerns and complaints promptly and professionally, ensuring positive resolutions.
- Assist in managing inventory, ordering supplies, and controlling costs to optimize profitability.
- Ensure consistency in LQA Standards at all times.
- Build relationships with regular guests and develop creative solutions to areas of improvement.
- Uphold hygiene and safety standards in compliance with regulations and company policies.
Requirements
- Proven experience in a managerial or supervisory role within the hospitality industry, preferably in a high-volume (breakfast) restaurant and luxury segment.
- Exceptional leadership skills with the ability to motivate and mentor the team to deliver outstanding service.
- Strong communication and interpersonal abilities to effectively liaise with guests, colleagues, and suppliers.
- Flexibility to work early mornings, weekends, and holidays as required.
- Excellent communication skills and proficiency in the English language, with Dutch a plus.
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