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Senior Manager, Global Client Services, Clinical Ancillary Management

2 maanden geleden


Bleiswijk, Zuid-Holland, Nederland Thermo Fisher Scientific Voltijd
Job Summary

We are seeking a highly experienced Senior Manager, Global Client Services, Clinical Ancillary Management to lead our global client services team. The successful candidate will be responsible for implementing supply chain and distribution project management activities across our global site network, aligned with regional targets.

Key Responsibilities
  • Drive continuous process improvement to elevate the customer experience and deliver profitable growth.
  • Anticipate challenges and risks, and implement proactive mitigation strategies for efficient results.
  • Establish Key Performance Indicators for the department and supervise performance against them.
  • Ensure accurate resource levels to enhance business readiness and anticipate customer requests.
  • Establish goals for each direct report employee in line with career and interpersonal development plans.
  • Support the General Manager in planning for further business development and investments.
  • Supervise revenue trends against forecasts and take action to meet and exceed targets.
  • Expand share of wallet with existing customers and identify opportunities for growth.
Requirements
  • Bachelor's degree or equivalent experience.
  • 5+ years of proven experience in leading Project Management functional teams in CRO, Medical Device, or distribution.
  • Demonstrated success in leading large teams across multiple geographies.
  • Role Model Leadership experience.
  • Strong commercial competence and financial knowledge.
  • Track record of success in process improvement and change management projects.
  • Talent management and development skills.
  • Ability to navigate a sophisticated matrix organization.
  • Commitment to Diversity & Inclusion.
  • High ethical standards.
  • Excellent English verbal and written communication skills

At Thermo Fisher Scientific, we value diversity, collaboration, and innovation. If you are a motivated and experienced professional looking for a new challenge, please submit your application.