Energy Transition Specialist

2 weken geleden

Amsterdam, Noord-Holland, Nederland Quatt Voltijd

We're accelerating the energy transition by providing sustainable home energy solutions. Our goal is to assist 3 million households in making this transition by 2030.

As a key member of our Planning and Customer Logistics team, you will be responsible for ensuring the smooth scheduling of installation services and contributing to process improvements.

Schedule and Optimize Installations:

  • Plan and coordinate installation time slots to ensure installer availability aligns with customer preferences and needs.
  • Reschedule and problem-solve to accommodate changes or complications, minimizing disruption to customers and installers.

Customer and Installer Coordination:

  • Liaise with installers and customers for clear communication and exceptional service.
  • Ensure both parties are informed and satisfied throughout the process.

Process Improvement and Feedback:

  • Assess and refine scheduling and planning processes continuously.
  • Provide feedback to enhance our planning tools and systems.

Requirements:

  • 1-3 years of experience with software tools (e.g., HubSpot, Zuper) for scheduling and logistics preferred.
  • Strong organizational and multitasking skills, with adaptability to changing situations.
  • Excellent communication skills in English, both written and verbal, with a customer-first mindset.
  • Collaborative team player with a proactive approach to problem-solving.

Compensation Package:

  • A competitive monthly salary of approximately €4,500, excluding holiday allowance (8%).
  • Flexible working arrangements, including remote work options.
  • Reimbursement of travel costs when visiting the office.
  • 25 paid holiday days per year.
  • The opportunity to work abroad for up to 1 month annually.
  • Support for career growth and professional development.

About Quatt:

  • A vibrant, diverse company with over 30 nationalities represented.
  • An inclusive environment where everyone can thrive.
  • A focus on sustainability, innovation, and customer satisfaction.

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