Technical Support Specialist

4 weken geleden


Leiden, Zuid-Holland, Nederland Swift Voltijd

About the Role

We are seeking a skilled System & Application Engineer to join our Central Control Center team.

As a key member of our Level 1 technical team, you will be responsible for managing our global and critical financial networks and services.

You will work closely with other teams to identify and correct problems, and implement changes to enhance products or mitigate issues.

Key Responsibilities

  • Monitor applications and servers to detect and respond to incidents
  • Collaborate with Level 2 experts and development teams to resolve issues
  • Implement changes to applications to enhance products or mitigate problems
  • Stay up to date on product updates and be ready to support changed applications
  • Take initiatives to improve monitoring capabilities through automation

Requirements

  • Eager to learn with a keen interest in IT
  • Pro-active, enthusiastic, analytical, communicative, and a team player
  • Experience with monitoring and managing applications
  • Knowledge of Linux (e.g. RHEL) or Unix
  • Experience with tools such as Elastic/Kibana and/or scripting
  • Good communication skills in verbal and written English
  • Willingness to work on weekends (30%) with a shift allowance

What We Offer

We provide a competitive package, opportunities for career growth, and a supportive work environment.

We value diversity and inclusion, and welcome applications from unique individuals with different perspectives.



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