Credit and Collections Specialist
1 maand geleden
Function and Department
The Credit and Collections Analyst position is a key role within the Samskip Finance Operations Department, part of the Order to Cash (O2C) team.
Position Description
In this position, you will play a crucial role in integrating the O2C team within the Finance Operations Department. Your responsibilities will include managing the entire credit risk cycle for the assigned portfolio, from approval to repayment agreements. You will also contribute to the client acceptance and reviews process to ensure a profitable portfolio and healthy working capital.
The portfolio of customers is internationally oriented, serving all Samskip group companies.
Major Areas of Responsibility
- Manage the full credit risk cycle for the assigned portfolio, including approval, prevention, early collections, and repayment agreements.
- Help implement credit regulations within the company.
- Improve the disputes solving process and contribute to changes and automation of the Order to Cash process across Samskip companies.
- Train new employees and colleagues from other offices in credit management, not only in the Finance team but also at the sales and commercial Department.
- Set up and execute reconciliations with customers and intercompany.
- Establish reporting to management.
Specific Responsibilities of the Job
Manage AR account balances, dispute management, dunning, and monitoring, maintaining DSO ratios. Timely account reconciliation and administrative support with customer accounts, including calling and sending dunning letters via SAP. Recommend credit limits for customers based on financial data and D&B reports. Periodically report on ageing, disputes, and ad-hoc analysis related to customer payment behavior to executive management. Oversee O2C Process Efficiency and effectiveness across Samskip companies to ensure compliance and standardization. Identify repeated billing issues and work closely with the appropriate areas for resolution. Act as a focal point for credit risk assessment and collections for internal client groups, building support and understanding independently. Promote customer's accurate data and O2C process efficiency. Achieve/maintain operational excellence through accurate transactional execution according to established key performance indicators. Expected and planned improvements can be achieved with the further implementation of automation/robotics, where the Credit and Collections Analyst has an important role in defining process improvements. Depending on candidates' experience and ambition, Samskip offers the possibility to grow in responsibility within the Order to Cash team and/or develop from this role into areas such as accounting, business control, and treasury.
Knowledge and Skills
- Perform analysis and reconciliations using Excel or Business Intelligence tools.
- Previous experience with SAP is valued.
- Knowledge of business processes and best working practices in Supply Chain and credit control.
- Good negotiation skills.
- Accounting knowledge, specifically concerning bank bookings and invoicing, is required.
- Accurate.
- Strong organization skills with the ability to prioritize multiple competing activities.
- Ability to integrate into an existing team and work as part of the team.
Education and Experience
- Bachelor degree or MBO level 4.
- Ability to work effectively in a commercial environment, representing the finance function.
- Familiar with process improvement initiatives and project work.
- Experience with complex customer portfolios spread through different legal entities, sales organizations, is preferred.
Language
Fluency in English, both verbally and writing, is mandatory due to the international working environment. Knowledge of Norwegian language would be an advantage.
Motivators
Samskip Financial Operations aims to grow in quality as well as volume, continuously striving to improve the effectiveness of our processes. Finding new and better ways of working will be the norm.
The O2C team resides in different countries with a diversity of people's backgrounds. This role is a great steppingstone to develop your career in Finance in all areas such as business control, accounting, and treasury.
Pain points
- Challenge to influence other departments to comply with credit management and process rules.
- The function requires self-initiative and people skills to deal with the vibrant business and project work.
- The person filling in this position will be challenged to be accurate and detailed-oriented while maintaining the overview and feeling at ease with change.
Samskip offers:
- Salary including a 13th month.
- 28 days of annual leave.
- Company pension plan.
- The possibility to work from home for some of the time.
If you think you are the right person for the position?
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