Retail Ambassador
1 week geleden
At Aesop, we're committed to creating a unique and inclusive environment where our employees can thrive. As a global retail organisation, we offer opportunities for professional development and advancement to complement career goals and aspirations.
Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations that stir the senses. We're seeking individuals with a wealth of perspectives who bring out the best in themselves and others.
We aim to strike a balance between people, planet, and profit, actively reducing our footprint on the planet that sustains us. As a certified B Corp, we're committed to building a more sustainable and inclusive society.
Role Purpose
As a Retail Consultant, you'll embody our desire to engage, listen, and guide customers to products that meet their needs. You'll welcome customers into our spaces and through intentional interactions deepen their experience of our products. In demonstrating products that address customer needs, you'll deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.
What We're Looking For
- Fluency in English and Dutch
- Experience operating within a customer service role or environment
- Effective selling skills and the ability to drive commercial outcomes
- History of successfully participating in and contributing to a team
- Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
- Open mindset and deep curiosity seeking to understand others, listen without judgement, and act on diverse perspectives
- Strong communication and problem-solving skills
- Working knowledge of skin care and skin care industry (advantageous)
- Knowledge of hair care, body care, fragrance, and home categories (advantageous)
This part-time role operates an on-site working pattern and includes weekends.
What's On Offer
We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives, and encouraging deep connections with the local community through the Aesop Foundation, volunteering, and matched giving programs. Employee benefits include:
- Generous product discount allowance and bi-annual complimentary product allocation
- Bonus opportunity based on personal and business performance
- Suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training, and study support opportunities
- Access to employee assistance programs, complimentary subscription to Headspace mindfulness app, and summer wellness leave options
Aesop is committed to attracting, developing, and retaining the best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We actively encourage everyone to consider becoming a part of our journey.
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