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Technical Sales Manager

1 maand geleden

Zaandam, Noord-Holland, Nederland CPM Europe Voltijd
Job Summary

Crown is a global leader in oilseed extraction technology, refining plants, and equipment serving customers worldwide. Our mission is to deliver superior quality and value processing systems and technologies, making us a preferred partner to the agricultural industry and beyond.

Key Responsibilities
  • Manage technical sales aspects, including segment, product line, and technology packages, and relevant technical supporting activities throughout the sales process.
  • Collaborate with sales organization on new customer opportunities, build strong customer relationships, and provide technology training.
  • Collect and analyze customer/market insights to identify winning technology solutions and support strategic sales growth initiatives.
  • Work closely with Global Technical Sales Managers to ensure alignment and leverage global insights and strategies.
Essential Duties and Responsibilities
  • Build credible and strong relationships by advocating, coaching, and training for the segment, product line, and/or specific technology.
  • Support sales growth opportunities and proposal development in a team selling approach with sales managers and sales support operations.
  • Actively support sales activities, including customer technology needs assessment, alignment with engineering standards, technology decision, product sizing, and strategic account planning.
  • Develop multiple relationships and communication pathways within a customer organization focused on Engineering and Plant Operations.
  • Support conference strategies, including technical presentations and booth support.
  • Maintain up-to-date understanding of industry trends and technical developments.
  • Identify opportunities and advise on available technology or service solutions.
  • Clearly articulate Crown's technology offerings and advantages.
  • Obtain and coordinate data and recommendations to Sales and Sales Operations.
  • As needed, resolve customer issues with products, projects, and service.
Requirements
  • Bachelor's degree in chemical or mechanical engineering.
  • Master's degree preferred.
  • 5+ years of engineering or operations experience within the oilseeds complex, preferably in an oilseeds crushing or vegetable oil refining, palm processing, biodiesel, and/or oleochemical business.
  • Demonstrated sales support experience.
  • Strong competitive desire to succeed and win.
  • High integrity and ethics.
  • Entrepreneurial spirit.
  • Excellent written and verbal communication skills.
  • Effective at problem-solving and conflict resolution.
  • Outcome-focused with the ability to manage competing priorities and work well under pressure.
  • Strong attention to detail.
  • Technology advocate into customer focus.
  • Establish and maintain effective working relationships with co-workers, customers, and vendors.
  • Responsive to requests and inquiries from internal and external customers.
  • Well-developed presentation skills.
  • Knowledge of computers and applications, such as Microsoft Word, Excel, TEAMS, and PowerPoint.
  • Must be able to communicate in English fluently. Ability to communicate in a second language - European or Asian languages preferred but not required.
  • Customer relationship management (CRM) experience a plus.
  • Process modeling experience - ChemCad, Aspen modeling a plus.
  • Ability to travel internationally and domestically up to 25% of the time.