Park Plaza Vondelpark Front Office Team Member
4 weken geleden
Job Summary
We are seeking a highly motivated and enthusiastic Front Office Intern to join our team at Park Plaza Vondelpark. As a Front Office Intern, you will play a key role in supporting the departments in the hotel and gain valuable experience in the hospitality industry.
Key Responsibilities
- Provide exceptional guest service and ensure a warm welcome for our guests.
- Assist with operational aspects within the Front Office department, including guest services and calamities.
- Ensure a smooth check-in and check-out experience for our guests.
- Offer personalized service and handle tasks such as distributing room keys, assisting with luggage, and explaining hotel facilities.
- Upsell and promote hotel facilities and initiatives to enhance the guest experience.
What We Offer
- A competitive internship allowance of €750.
- Tasty and healthy meals during your shift.
- Exciting job opportunities within PPHE Hotel Group across Europe.
- Discounted hotel rates and 50% F&B discount at our restaurants and bars.
- Annual company parties and outings.
- Exclusive discounts in the employee benefit store.
- Great Learning & Development opportunities to grow your career.
Requirements
- You are proactive and able to identify improvements for the Front Office.
- You have a positive appearance and are friendly, calm, and thoughtful.
- You are flexible and able to listen to guests' wishes and meet their expectations.
- You are creative and strive for a unique and individual service.
- You are a real team-player and able to communicate effectively with colleagues.
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