Hermès Luxury Retail Specialist

1 maand geleden


Amsterdam, Noord-Holland, Nederland Hermès Paris Voltijd
About the Role

We are seeking a highly skilled and experienced Sales Associate to join our team at Hermès in Amsterdam.

As a Sales Associate, you will be responsible for delivering exceptional customer service, driving sales across all product universes, and maintaining a pleasant shopping environment consistent with the Hermès brand image.

Key Responsibilities
  • Welcome and engage with customers, providing a warm and friendly experience.
  • Provide excellent customer service, adapting to each client's needs and preferences.
  • Develop sales across all product universes, focusing on quality and excellence.
  • Establish and maintain strong relationships with current and potential customers.
Requirements
  • At least 10 years of relevant customer-facing experience in luxury retail or high-end service environments.
  • Experience in Ready-to-Wear is an asset.
  • A true passion for people and service, with a team player attitude.
  • Fluent Dutch and English language skills. Arabic is an additional asset.
  • The ability to adapt to different cultures and exhibit empathy.
  • Broad interest and knowledge in general culture topics (Arts, Travel, Literature, News).
  • Stay up-to-date on luxury market trends and social media activity.
About Hermès

Hermès is a creator, artisan, and seller of high-quality objects since 1837. We are an independent, family-owned French house that employs nearly 20,000 people worldwide. Our permanent entrepreneurial spirit and consistently high standards drive us forward, cultivating individual freedom and autonomy through responsible management.

Our collections are presented in over 300 stores globally, feeding creativity through 16 artisanal métiers. We respect people and resources, ensuring territorial anchoring and responsible growth.

As a Sales Associate, you will contribute to this legacy by delivering exceptional customer experiences and representing the Hermès brand with pride.

We offer a competitive salary, estimated to be around €60,000 per year, based on the location and industry standards. This figure may vary depending on your experience and qualifications.



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