ServiceNow Technical Architect

1 dag geleden

Amstelveen, Noord-Holland, Nederland Atos Voltijd

Company Overview

Eviden, a global leader in data-driven transformation, is seeking an experienced ServiceNow Technical Architect to join its team. With a strong focus on digital innovation and customer success, we help organizations master technical solutions to drive implementation.

Job Description

As a key member of our team, you will work closely with Solution Architects and Technical Consultants to deliver high-quality technical designs that meet customer needs. Your responsibilities will include:

  • Governance of relationships between applications, legacy systems, component libraries, content repositories, and supporting databases
  • Preparing and running functional design workshops, crafting design specifications based on out-of-the-box functionality and customer requirements
  • Providing creative solutions to resolve business problems, technology issues, process, and people challenges
  • Working with Pre-Sales and Delivery teams to support client presentations, workshops, proof-of-concept designs, and responses to technical and business inquiries
  • Hands-on technical delivery of ServiceNow technical solutions
  • Researching systems and/or programs to resolve causes of failure or poor operational performance; defining, testing, and implementing detailed solutions
  • Staying ahead of product developments/releases to a level required for demonstrations and thought leadership
  • Mentoring and coaching others, sharing standard processes, and knowledge
  • Supporting the development and growth of services delivered by the ServiceNow practice

Required Skills and Qualifications

To succeed in this role, you will need:

  • Extensive experience in technical solution design and implementation of the ServiceNow application
  • Knowledge of IT and Enterprise Service Management is critical
  • Expertise and experience with the ServiceNow toolset is relevant
  • Experience in multiple application architectures and supporting technologies
  • Expertise with scripting languages such as JavaScript
  • Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
  • Showed management/influencing abilities
  • Ability to produce documentation at various levels including technical and customer-facing
  • Excellent verbal and written communication skills

We are looking for candidates with:

  • ServiceNow experience in areas like ITSM, SPM, ITOM, IRM, CSM, or HR products
  • ServiceNow Certifications in all areas
  • Knowledge of relational databases (My SQL, MSSQL, Oracle)

Salary and Benefits

This full-time position comes with a competitive salary range of €80,000 - €120,000 per year, depending on experience, plus benefits including 29 holidays, a 13th-month bonus, holiday allowance, and a flexible mobility budget.

Location

This role is based in Amstelveen, NL, offering opportunities for international collaboration and career growth within the Atos Group.

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