Restaurant Operations Manager

2 weken geleden

Amsterdam, Noord-Holland, Nederland Subway Voltijd

About the Role

You may currently be working as a Catering Manager, Store Manager or Restaurant Manager – or maybe you're an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you.

You will be primarily responsible for the success of your store – from store sales and profitability to the provision of first-class customer service and operational excellence.

Key Responsibilities Include:

  • Recruitment, induction, and training/development of employees in line with the Subway brand's training requirements – you will lead by example
  • Creating and managing the staff schedule
  • Checking in deliveries, order matching, and daily banking
  • Preparing required paperwork in relation to stock and sales. Preparing employee pay and timesheets
  • Managing cash balances and minimizing wastage
  • Ensuring 100% compliance in accordance with Subway and council guidelines
  • Performing inventory management and stock control, including weekly stock take and reports
  • Analyzing the Weekly Sales & Inventory Report to improve the business
  • Directing and undertaking housekeeping activities, such as maintaining store cleanliness and presentation
  • Implementing in-store marketing material and POP in line with campaigns
  • Ensuring safety procedures are followed to prevent injury
  • Providing a safe work environment for employees and customers
  • Promoting and encouraging a high level of customer service amongst employees
  • Handling unresolved and/or escalated customer complaints
  • Delivering a high standard of service when dealing with products, sales, enquiries, and catering for customer needs.

Working as a Store Manager in a Subway franchise is a challenging role but one that is highly rewarding. Subway Franchisees are proud of their hard-working staff and are able to offer fantastic career path opportunities to truly develop your career.

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