Front Office Ambassador
2 maanden geleden
About the Role:
We are seeking a highly motivated and enthusiastic Front Office Intern to join our team at Accor. As a Front Office Intern, you will be responsible for providing exceptional guest service and ensuring that our guests have a memorable experience.
Key Responsibilities:
- Provide a warm and welcoming experience for our guests, making them feel valued and appreciated.
- Manage the front desk operations, including checking in and out guests, handling room assignments, and resolving any issues that may arise.
- Work closely with the Front Office Manager to ensure that the front desk is running smoothly and efficiently.
- Assist with administrative tasks, such as data entry and filing.
- Develop and maintain a thorough knowledge of the hotel's services and amenities, in order to provide guests with accurate information and recommendations.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- Strong problem-solving skills, with the ability to think critically and resolve issues in a timely and professional manner.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Previous experience in a customer-facing role, preferably in the hospitality industry.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
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