Service Oriented Team Lead

11 uur geleden


Amsterdam, Noord-Holland, Nederland Urban Gym Group Voltijd
Company Overview

We are the Urban Gym Group, a company dedicated to providing an exceptional experience for our members and customers.

Job Description

This is a unique opportunity to join our team as a Hospitality Manager. As a Hospitality Manager, you will be responsible for creating a warm and welcoming atmosphere in our gyms. Your primary task is to make TrainMore the best place for our members, customers, and employees.

You will work closely with the Host team to ensure seamless service, process guest requests, and maintain high customer satisfaction. Additionally, you will support the Club Manager in daily operations, including sales, quality, service, hygiene, and personnel management.

Your role requires strong leadership skills, as you will manage and coach the team of hosts on hospitality skills. You will be responsible for handling questions and providing service to our members, promoting our services, and ensuring the appearance of our gyms.

To succeed in this role, you must be a born leader who cares about our customers, is helpful, and has a hands-on mentality. You should be fit, energetic, social, and positive, and have a passion for delivering excellent customer service.


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