Customer Service Specialist

4 weken geleden

Capelle ad IJssel, Zuid-Holland, Nederland randstad Voltijd
Job Description

We are seeking a highly skilled Customer Service Agent to join our team in the Netherlands, Belgium, and Luxembourg. As a key member of our after-sales team, you will be responsible for providing exceptional customer support and ensuring the highest level of service quality.

Key Responsibilities:
  • Provide technical support and assistance to customers, including training and guidance on product usage.
  • Monitor and analyze service KPIs to identify areas for improvement and implement process changes.
  • Collaborate with the local team to resolve technical issues and provide support for hotline escalations.
  • Develop and maintain relationships with key stakeholders, including distributors and EPCs.
  • Conduct training sessions for customers, both face-to-face and online.
Requirements:
  • 3+ years of experience in a technical support role, preferably in a similar industry.
  • Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills, with the ability to work with diverse stakeholders.
  • Proficiency in Dutch and English, with the ability to communicate effectively in both languages.
  • Ability to travel to the headquarters in Munich, Germany, twice a year.
What We Offer:
  • A competitive salary range of €1900-€2700, depending on experience.
  • A full-time position with a dynamic and fast-paced work environment.
  • A central location with easy access to public transportation.
  • A range of activities and team-building events throughout the year.
  • A temporary position with the possibility of becoming permanent.
How to Apply:

If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application through our website. We look forward to hearing from you

  • Customer Service Specialist

    2 weken geleden

    Capelle a/d IJssel, Zuid-Holland, Nederland beBee Professionals Voltijd

    We are seeking a Customer Service Specialist to provide exceptional support to our customers. The ideal candidate will have a Bachelor's degree in Computer Science and experience in customer service and technical support.The successful candidate will be responsible for responding to customer inquiries, troubleshooting technical issues, and providing...

  • Customer Service Specialist

    2 maanden geleden

    Capelle a/d IJssel, Zuid-Holland, Nederland randstad Voltijd

    Job DescriptionWe are seeking a highly skilled and motivated Customer Service Specialist to join our team at Randstad. As a key member of our after-sales support team, you will be responsible for providing exceptional customer service and technical support to our clients in the Netherlands, Belgium, and Luxembourg.Key Responsibilities:Technical Support:...

  • Customer Service Representative

    1 maand geleden

    Capelle a/d IJssel, Zuid-Holland, Nederland beBee Professionals Voltijd

    Customer Service Role Overview At beBee Professionals, we are seeking a skilled Customer Relations Specialist to provide exceptional customer service and support to our clients. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing product information. Key Responsibilities: *...

  • Customer Experience Specialist

    2 weken geleden

    Capelle a/d IJssel, Zuid-Holland, Nederland WerkTalent Voltijd

    {"h2": "Customer Experience Specialist Role", "p": "We are seeking a highly organized and detail-oriented Customer Experience Specialist to join our team at WerkTalent. As a key member of our service team, you will be responsible for managing work orders, creating quotes, tracking shipments, and communicating with customers and suppliers. If you have a...

  • Customer Service Support Specialist

    1 maand geleden

    Capelle a/d IJssel, Zuid-Holland, Nederland Fagron Voltijd

    Over de functieWe zijn op zoek naar een gedreven en klantvriendelijke medewerker om onze customer service afdeling te versterken. Als Customer Service Support Specialist ben je het eerste aanspreekpunt voor onze klanten en ben je verantwoordelijk voor de optimale klantbeleving.VerantwoordelijkhedenJe bent het eerste aanspreekpunt voor onze klanten en bent...

  • Customer Service Specialist

    3 weken geleden

    Capelle a/d IJssel, Zuid-Holland, Nederland randstad Voltijd

    Job DescriptionWe are seeking a highly skilled and motivated Customer Service Agent to join our team in the Netherlands, Belgium, and Luxembourg. As a key member of our after-sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide technical support and assistance to customers via...

  • Customer Service Specialist

    1 maand geleden

    Capelle a/d IJssel, Zuid-Holland, Nederland randstad Voltijd

    Job DescriptionWe are seeking a highly skilled and motivated Customer Service Agent to join our team in the Netherlands, Belgium, and Luxembourg. As a key member of our after-sales team, you will be responsible for providing exceptional customer support and ensuring the highest level of service delivery.Key Responsibilities:Provide technical support and...

  • Customer Service Specialist

    1 maand geleden

    Capelle a/d IJssel, Zuid-Holland, Nederland randstad Voltijd

    Job DescriptionWe are seeking a highly skilled and motivated Customer Service Agent to join our team in the Netherlands, Belgium, and Luxembourg. As a key member of our after-sales team, you will be responsible for providing exceptional customer support and ensuring the highest level of service delivery.Key Responsibilities:Provide technical support and...

  • Customer Service Specialist

    1 maand geleden

    Capelle a/d IJssel, Zuid-Holland, Nederland beBee Professionals Voltijd

    BeBee Professionals is seeking a Customer Assistance Analyst to provide exceptional customer service and technical support. Key responsibilities include responding to customer inquiries, troubleshooting technical issues, and delivering solutions to customer problems. The ideal candidate will possess a Bachelor's degree in Computer Science or a related field,...

  • Customer Service Specialist

    1 maand geleden

    Capelle a/d IJssel, Zuid-Holland, Nederland randstad Voltijd

    Job Title: Customer Service AgentAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent. As a key member of our after-sales team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty.Key Responsibilities:Provide technical...

  • Customer Service Specialist

    1 maand geleden

    Capelle a/d IJssel, Zuid-Holland, Nederland randstad Voltijd

    Job DescriptionWe are seeking a highly skilled and motivated Customer Service Agent to join our team in the Netherlands, Belgium, and Luxembourg. As a key member of our after-sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide technical support and assistance to customers via...

  • Customer Support Specialist

    2 weken geleden

    Capelle a/d IJssel, Zuid-Holland, Nederland beBee Professionals Voltijd

    Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to provide technical assistance to our customers. The ideal candidate will have a degree in Computer Science or a related field and at least two years of experience in a customer service or technical support role. Key responsibilities include troubleshooting and resolving...

  • Customer Service Specialist

    1 maand geleden

    Capelle a/d IJssel, Zuid-Holland, Nederland randstad Voltijd

    Job Title: Customer Service AgentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent. As a key member of our after-sales team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty.Key Responsibilities:Provide technical support and...

  • Customer Service Specialist

    4 weken geleden

    Capelle a/d IJssel, Zuid-Holland, Nederland randstad Voltijd

    Job Title: Customer Service AgentAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent. As a key member of our after-sales team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty.Key Responsibilities:Provide technical...

  • Customer Service Specialist

    1 maand geleden

    Capelle a/d IJssel, Zuid-Holland, Nederland randstad Voltijd

    Job DescriptionWe are seeking a highly skilled Customer Service Agent to join our team in the Netherlands, Belgium, and Luxembourg. As a key member of our after-sales team, you will be responsible for providing exceptional customer support and ensuring seamless service delivery.Key Responsibilities:Provide technical support to customers, including training...

  • Customer Experience Specialist

    3 weken geleden

    Capelle a/d IJssel, Zuid-Holland, Nederland WerkTalent Voltijd

    Job Title: Customer Experience SpecialistWe are seeking a highly organized and detail-oriented Customer Experience Specialist to join our team at WerkTalent. As a key member of our service team, you will be responsible for managing work orders, creating quotes, tracking shipments, and providing exceptional customer service.Key Responsibilities:Manage work...

  • Customer Service Specialist

    1 week geleden

    Capelle a/d IJssel, Zuid-Holland, Nederland Fagron Voltijd

    Over de functieWe zijn op zoek naar een Customer Service Support Medewerker voor ons kantoor in Capelle aan den IJssel.Als collega op onze customer service afdeling ben jij het eerste aanspreekpunt voor onze klanten. Per telefoon, e-mail of fax ga jij voor de optimale klantbeleving.Jouw doel in deze functie is het verlenen van een optimale service aan de...

  • Customer Service Support Specialist

    4 weken geleden

    Capelle a/d IJssel, Zuid-Holland, Nederland Fagron Voltijd

    Over de functieWe zijn op zoek naar een gedreven en klantvriendelijke medewerker om onze customer service afdeling te versterken. Als Customer Service Support Medewerker ben je het eerste aanspreekpunt voor onze klanten en ben je verantwoordelijk voor de optimale klantbeleving.VerantwoordelijkhedenJe bent het eerste aanspreekpunt voor onze klanten en...

  • Customer Service Representative

    3 weken geleden

    Capelle a/d IJssel, Zuid-Holland, Nederland beBee Professionals Voltijd

    Customer Service Coordinator OpportunitybeBee Professionals is seeking a skilled Customer Service Coordinator to provide exceptional support to our clients.The ideal candidate will possess excellent communication and problem-solving skills, with a strong customer service orientation and ability to work independently.Key Responsibilities:Provide customer...

  • Customer Service Specialist

    2 maanden geleden

    Capelle a/d IJssel, Zuid-Holland, Nederland randstad Voltijd

    JobbeschrijvingWe zoeken een gedreven en analytisch ingestelde professional om ons team te versterken als Customer Service Agent. Als expert in after-sales service ben je verantwoordelijk voor de ondersteuning en het beheer van onze klanten in Nederland, België en Luxemburg.VerantwoordelijkhedenJe traint en houdt toezicht op de middelen van het...