XR Client Success Advocate

3 weken geleden


Utrecht, Utrecht, Nederland SyncVR Medical B.V. GmbH ApS Ltd. Voltijd

Join Our Mission to Enhance Healthcare
At SyncVR Medical, we are dedicated to revolutionizing the healthcare experience through innovative XR technology. We are seeking an XR Customer Success Specialist to help expand our cutting-edge XR healthcare platform across the Netherlands.

Make a Difference
Do you aspire to positively impact the lives of patients and healthcare professionals? Are you ready to contribute to SyncVR Medical's journey towards becoming a leader in the medical XR sector? If so, we want to hear from you

Your Responsibilities
As an XR Customer Success Specialist, you will play a pivotal role in ensuring that healthcare professionals are empowered to utilize VR technology effectively in their daily routines. Your key responsibilities will include:

  • Transforming at least 25 clients from 'average' to exceptionally satisfied within the first year;
  • Facilitating the implementation of XR solutions in healthcare settings through comprehensive training and support across various hospital departments;
  • Gathering and providing valuable market insights to our XR software development team.

Collaboration and Impact
You will collaborate closely with our Business Development team, who excel at onboarding new clients. Your role will commence once they have successfully engaged customers, and you will take charge of ensuring their success with our solutions.

What We Are Looking For
We welcome candidates with diverse backgrounds, whether you have experience as a nurse, in Customer Success, or possess a genuine passion for healthcare. To thrive in this role, you should meet the following criteria:

  • Ability to deliver exceptional implementation support to nurses and physicians;
  • Fluency in Dutch and familiarity with the Dutch healthcare landscape;
  • A keen interest in XR technology;
  • Experience working remotely;
  • Willingness to travel frequently using public transport to meet clients;
  • A clear motivation for choosing this role – we’d love to hear your reasons

Why Join Us?
As a member of our start-up, you will enjoy significant autonomy and responsibility, working on impactful projects rather than mundane tasks. You will have the flexibility to set your own hours, choose your work environment, and determine your vacation needs.

We offer a competitive salary range of €2750 - €4000, commensurate with your skills and experience, along with the opportunity to participate in our stock-option program, allowing you to become a co-owner of SyncVR Medical.

At SyncVR, we are united by a shared purpose: to make a meaningful impact on people's lives through our work.

Transparency and Growth
Following a reorganization in 2023, this role was introduced to enhance our service offerings. You will have the opportunity to shape the responsibilities of this position, focusing on improving the satisfaction of healthcare professionals. Additionally, we maintain transparent salary practices, ensuring that compensation is fair and openly communicated among the team.



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