Transition Manager for European Data Center Business
4 weken geleden
CBRE Data Center Solutions (DCS) is a leading provider of fully integrated real estate, facilities, and technology solutions for data center owners, occupiers, and investors worldwide. As a dedicated business line within CBRE, DCS delivers expert solutions across the entire data center lifecycle, from planning and design to construction and operations.
Job SummaryWe are seeking a highly skilled Transition Manager to join our European Data Center team. The successful candidate will be responsible for the day-to-day management of current mobilizations/transitions within the European Division of Data Center Solutions. This includes managing the successful delivery of each required workstream within the transition to ensure overall client readiness prior to service commencement.
Key Responsibilities- Manage and support the delivery of transitions within governance and timescales, providing follow-up on outstanding deliverables required for client go-live.
- Act as an escalation point for clients during the transition process.
- Understand when to escalate internally and obtain the required cross-functional department support to provide a successful client delivery.
- Host transition kick-off meetings and internal/client-facing transition meetings.
- Assign ownership and accountability for all tasks included within the transition plan.
- Identify gaps or missing critical information during the handoff from sales and solution design to the implementation phase.
- Ensure CBRE's overall operational teams are fully prepared for the transition from the client enablement team.
- Support the Transition Director for Europe by creating and providing regular reports suitable for senior management.
- Manage the 'virtual' transition team to monitor and report on pre- and post-launch concerns to all critical stakeholders.
- Report weekly and monthly on the status of all workstreams within each of the currently live transitions.
- 5+ years of experience in the data center industry with operational or project management and implementation experience; operational service management preferred.
- Process improvement skill set.
- Excellent written and verbal communication and presentation skills.
- Strong organizational and analytical skills.
- Ability to provide efficient, timely, reliable, and courteous service directly to clients.
- Ability to effectively present information.
- Ability to understand the critical path of any transition delivery and report and escalate as required.
- Ability to respond effectively to sensitive issues, demonstrating a high level of self-direction and decision-making.
- Basic knowledge of technology and financial terms and principles, with the ability to calculate simple figures such as percentages.
- Ability to analyze and interpret complex documents, solve advanced problems, and deal with a variety of options in complex situations.
- Demonstrable experience with implementations of services and/or software solutions.
- Proficient skills with Microsoft Office (Word, Vision, Excel, PP, Outlook, Project) and Smartsheets.
- Comfortable working in a fast-moving environment with dynamic objectives.
- Future-proof job opportunity with a true development guarantee at the world's largest supplier for fully integrated data center services.
- International working environment with inspiring cross-border career opportunities.
- TOP trainings with internationally recognized state-of-the-art certifications as well as through our own GWS Academy.
- Attractive salaries with an annual salary increase, good bonuses, fixed pension scheme, and optional collective health and home insurance, as well as other good social benefits.
- 8.33% holiday pay, 25 fixed days of leave, up to 10 days of leave can be purchased, and 2 bonus days of leave if you have not been sick for 1 year.
- Creative working culture with challenging responsibilities and a high level of autonomy.
- DIVERSITY, OCCUPATIONAL SAFETY, and WORK-LIFE BALANCE are practiced values.
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