Front Office Ambassador

1 maand geleden

Amsterdam, Nederland The Hoxton, Lloyd Amsterdam Voltijd
About The Hoxton, Lloyd Amsterdam

We're a series of open-house hotels, each in a neighborhood that we love. Our goal is to provide a place where guests can hang out alongside locals and immerse themselves in the neighborhood with vibrant, welcoming public spaces.

Job Title: Front Office Ambassador

We're looking for a Front Office Ambassador to join our team at The Hoxton, Lloyd Amsterdam. As a Front Office Ambassador, you'll be the first face our guests see, and you'll have the opportunity to make a lasting impression.

Key Responsibilities:
  • Provide a naturally friendly, helpful, and responsive level of service to all our guests
  • Ensure guests are treated as individuals and will want to return
  • Deal with the coming and going of guests, making sure all bills are correct and contain no surprises
  • Work with all our teams to make sure we're always busy, and help our Front Office Manager with any overbooking levels
  • Answer phones, sort out requests, give recommendations to the best show to see and the latest pop-up restaurant to try in the area
What We're Looking For:
  • A positive attitude and a passion for hospitality
  • Previous hotel or similar experience is great, but it's not a must-have for us - if you're eager to learn, we can teach you what you need to know
  • Individuals who are looking for a place where they can be themselves; no clones in suits here
  • A passion for hospitality - whether that's a drink, a meal, an event, or a bed for the night
  • The ability to have a positive impact on the people you interact with, leaving them with a memorable experience
What We Offer:
  • A fun and supportive team environment
  • Opportunities for growth and development
  • A competitive salary and benefits package
  • Excellent discounts across the global Ennismore family for you and your nearest and dearest
  • Lunch on us during your shift
  • A free night at The Hoxton and a meal for two when you first start with us
  • Plenty of opportunity to progress and change it up while you're with us

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