Front Office Ambassador
1 maand geleden
As a Front Office Ambassador at W Amsterdam, you will be the first point of contact for our guests, providing a warm and personalized welcome experience. Your role will involve checking guests in, ensuring their preferences are met, and retrieving necessary information.
Key responsibilities include:
- Providing exceptional customer service and ensuring a seamless check-in experience
- Retrieving guest information and preferences to tailor their stay
- Checking guests out and ensuring they have a positive experience
- Answering phone calls and emails in a timely and professional manner
- Collaborating with other departments to provide a holistic guest experience
Requirements
To be successful in this role, you will need:
- Fluency in English
- A minimum of 20 weeks of internship experience
- Enrollment in a hospitality-related educational program
About W Amsterdam
W Amsterdam is a vibrant and dynamic hotel located in the heart of the city. We offer a unique blend of heritage and contemporary style, with a focus on providing exceptional guest experiences. Our team is passionate about delivering memorable moments and creating a sense of community among our guests.
We are an equal opportunity employer committed to diversity and inclusion. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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