Senior Digital Transformation Consultant

3 weken geleden


Amsterdam, Noord-Holland, Nederland ABN Amro Voltijd
About the Role

We are seeking a highly skilled Senior Digital Transformation Consultant to join our team at ABN AMRO. As a key member of our Business Process Management (BPM)-Process Digitalisation (PD) department, you will play a crucial role in driving the execution of digitalisation of core end-to-end (E2E) processes.

As a Senior Digital Transformation Consultant, you will be responsible for coordinating and driving the execution of digitalisation of core E2E processes at ABN AMRO. You will work closely with the PD Lead and fellow PD Experts to ensure the successful completion of the different phases of E2E process digitalisation—review, design, solution, development, and implementation—within the set timeframe.

You will mobilize stakeholders across the E2E value chain, including Segments, Product Units, DFC, CC&OPS, and CDE, to collaborate and execute on the priorities set. You will create clarity in target setting through mutual E2E process OKRs, establish priorities, and develop planning to enable effective monitoring and steering of execution.

Additionally, you will manage specific projects within the scope of an E2E digitalisation program by engaging stakeholders, managing resources and budgets, and resolving issues. You will convert specific needs and objectives from stakeholders into detailed, actionable tasks that can be executed by both business and IT teams.

You will proactively signal opportunities for improvement, whether requested or on your own initiative. Furthermore, you will stay informed about internal and external developments in process excellence and digitalisation, and translate these insights into the BPM-PD domain.

About the Team

You will work in the BPM-PD department, where our aim is to make processes work by providing insight and oversight of our process landscape, delivering process automation and content management services, and driving the execution of process digitalisation.

You will work closely together in a professional team of colleagues, mainly other PD Experts and colleagues from Product Units (Business Process Owners), Grids ((L)PO's, business developers, domain architects, etc.), and Strategy Execution&Implementation (LEAN, business implementation managers, etc.). You will also have daily contact with various stakeholders across the E2E value chain.

About You
  • A relevant bachelor or university degree.
  • 7 - 10+ years' experience in process digitalisation in the banking sector.
  • Affinity with business process management, operational excellence, and business analysis.
  • Proven skills in influencing, consultancy, and collaboration in large organisations.
  • Knowledge of (market) developments in the field of automation, digitalisation, and IT applications/tooling and/or providers thereof.
  • Knowledge of the IT infrastructure and capabilities of ABN AMRO is considered a plus.
  • Knowledge of Scrum or agile frameworks.
  • Willingness to contribute to a future-proof, sustainable digital processes landscape.
  • You easily build relationships and strive for constructive cross-departmental collaboration.
  • You recognise the needs and questions of our business sponsors and proactively take action to meet their expectations.
  • How to improve a process, increase its performance, and do so by collaborating across a value chain, gives you energy.


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