Senior Manager FinOps O2C Operations
3 weken geleden
The Senior Manager FinOps O2C Operations is responsible for leading all international billing processes of Global Customer Finance Operations organization (GCFO), which oversees order-to-cash processes for Advertising Sales, TV Distribution, Universal Pictures International, Universal Networks, and Brand Development among other NBCU businesses. This role reports to the Senior Director GCFO Operations. The scope of GCFO overall billing is ~$16 billion a year of which International makes up ~$6 billion and encompasses over 150 company codes, varied currencies, tax structures, and systems.
Key Responsibilities- Manage and lead the O2C operations team and the BPO by providing clear guidance and goals.
- Establish, monitor, and report end-to-end process metrics and KPIs to measure service levels, operational effectiveness, process health, and process compliance for both NBCU wide and BPO related.
- Understand BPO SLAs and deliverables and able to execute accordingly.
- Proactively monitor and anticipate changing business, regulatory, and financial requirements, processes, and practices.
- Work closely with GCFO and BPO leads in resolving and monitoring delivery services.
- Drive continuous and sustainable improvements.
- Ensure adequate process documentation and training materials are developed and maintained.
- Liaise with BPO and GCFO leads on timely review and updates to the Desktop Procedures, reports, and other activities.
- Maintain a strong relationship with internal stakeholders to drive improvements by designing, negotiating, persuading business owners.
- Bachelor degree or equivalent in a finance-related area (i.e. HEAO BE).
- Minimum 6-8 years' experience in a similar position within an international environment (Entertainment industry preferred).
- Experience in Licensing or royalty-based contracts.
- Experienced people manager: proven ability to lead, motivate, and inspire high performance within a high-paced environment.
- Proactive coach and mentor, positive influencer: demonstrated background in developing team's collective, and individual, skills.
- Ability to lead an off-site team effectively.
- Excellent problem-solving & decision-making skills. Able to work to tight deadlines.
- Persuasive communicator: proven ability to work across functions and manage key stakeholders, ability to ensure clarity of information, and to eliminate any ambiguity and confusion that may exist.
- Ability to effectively present business initiatives and project plans.
- Proven Project management skills.
- Fluent in English; other European language is a plus.
- Lean or six-sigma aptitude is preferable.
- Experienced CRM user (i.e. SAP).
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Senior Manager FinOps O2C Operations
1 maand geleden
Amsterdam, Noord-Holland, Nederland NBCUniversal VoltijdJob Title: Senior Manager FinOps O2C OperationsAt NBCUniversal, we are seeking a highly skilled and experienced Senior Manager to lead our FinOps O2C Operations team. As a key member of our Global Finance Operations organization, you will be responsible for overseeing the international billing process, ensuring seamless order-to-cash operations, and driving...
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Senior Manager FinOps O2C Operations
3 weken geleden
Amsterdam, Noord-Holland, Nederland NBCUniversal VoltijdJob Title: Senior Manager FinOps O2C OperationsAt NBCUniversal, we are seeking a highly skilled and experienced Senior Manager to lead our Order-to-Cash (O2C) Operations team. As a key member of our Global Customer Finance Operations organization, you will be responsible for overseeing the international billing process, ensuring seamless execution and...
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Amsterdam, Noord-Holland, Nederland NBCUniversal VoltijdJob Title: Senior Manager FinOps O2C Operations LeadThe Senior Manager FinOps O2C Operations Lead is responsible for leading the international billing process of Global Customer Finance Operations organization (GCFO), which oversees order-to-cash processes for Advertising Sales, TV Distribution, Universal Pictures International, Universal Networks, and Brand...
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Amsterdam, Noord-Holland, Nederland NBCUniversal VoltijdJob Title: Senior Manager FinOps O2C Operations LeadThe Senior Manager FinOps O2C Operations Lead is responsible for leading the international billing process of Global Customer Finance Operations organization (GCFO), which oversees order-to-cash processes for Advertising Sales, TV Distribution, Universal Pictures International, Universal Networks, and Brand...
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4 weken geleden
Amsterdam, Noord-Holland, Nederland NBCUniversal VoltijdJob Title: Senior Manager FinOps O2C Operations LeadThe Senior Manager FinOps O2C Operations Lead is responsible for leading the international billing process of Global Customer Finance Operations organization (GCFO), which oversees order-to-cash processes for Advertising Sales, TV Distribution, Universal Pictures International, Universal Networks, and Brand...
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