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Senior Manager Core Network Capacity Planning
2 maanden geleden
Liberty Global Technology Services BV is a world leader in converged broadband, video, and mobile communications, and an active investor in cutting-edge infrastructure, content, and technology ventures.
We're building Tomorrow's Connections Today, bringing people together through the power of our technology.
Job PurposeThe Senior Manager Core Network Capacity Planning will lead a team across Liberty Global, supporting brands like Virgin Media, VodafoneZiggo, UPC, and Telenet. This role will deliver services across the operating countries and Aorta network.
This role will be responsible for quality, delivery timelines, and continuous improvement activities across the Core capacity planning domains. Assuring the organisation's plans are reliable and exceed the sponsors' expectations, thus contributing to the overall customer satisfaction.
Key Accountabilities- Provide leadership and management of Capacity Planning duties to operating countries and Core network (Aorta), Data Centre, and Cloud.
- Translate business requirements into technical requirements and capacity needs for LG Core network, in-country Core networks, and B2B Services.
- Complete HW & SW/licenses life cycle management, including EOL/EOS.
- Govern IP address management for IPv4 and IPv6 and advocate IPv6 rollout.
- Govern RIPE management and registration for LG. Domain Names management and registration for LG.
- Perform regular data centre site audits and maintain stringent access control and adhere to audit guidelines.
- Forecast, plan, and share monthly and quarterly reports covering Core network (Aorta) and DC (EOL/EOS), IP & Optical network, Compute, Storage, and backup solutions, IPAM & DNS.
- Ensure optimal usage of Liberty Global's networks and system investments.
- Schedule and drive capacity upgrades on platforms in a timely fashion.
- Perform Operational Impact Assessments of capacity for residential and B2B customer portfolio upgrades and new initiatives.
- Define requirements for forecasting, reporting, and cost model for all the planning domains and also build/enhance and automate these functions.
- Prepare detailed capacity forecast on network based on the business growth and new product introductions for all relevant components.
- Ensure quality and lead initiatives to improve customer experience.
- Proactively identify and execute initiatives which support Core activities.
- Provide Warehouse/shipments process support on purchased HW.
- Lead strong partnerships with country operations to further improve customer experience, service quality & reliability, and efficiencies.
- Motivate and lead a Capacity Planning team; coach and develop staff to enhance performance, provide a motivational career progression, and build a positive, team-based culture.
- Support creation of the strategic and tactical Core Roadmap.
- Support LG teams on Core M&S contracts.
- Continue to develop and maintain relationships across the Liberty Global teams to ensure the team meet business requirements and are able to support cross-functional activities.
- Bachelor's degree, or equivalent work experience required.
- Demonstrated ability in Telco or Cable Operator environment.
- International experience in leading teams of diverse nationalities and cultural norms.
- Prior experience in IP, Optical, and Internet network capacity planning in large operations.
- Familiarity with OSI Model, Ethernet, IP, MPLS, BGP, IP peering, and RIPE/DNS.
- Familiar with network tools such as Wandl/StableNet, Arbor, Zenoss, InfoBlox, EasyIP.
- Possesses management skills, with emphasis on interpersonal and negotiating skills and the ability to motivate staff.
- Shows the ability to delegate effectively, whilst maintaining full management control.
- Proven experience of building and leading high-quality, results-focused teams within an organisation undergoing high levels of structural and cultural change.
- Resilient and adaptable and able to work well under commercial and timeline pressure and thrive on being given challenges and responsibility.
- Analytical skills to review, identify, and develop improvement plans.
- Ability to organize and manage multiple, and at times competing priorities.
- Co-creates and executes strategy.
- Entrepreneurial Drive for Results.
- Innovates with Customer Focus.
- Lives one Company.
- Leads and inspires.
- Develops and maintain a winning team.
- Strong collaborator, who champions one company culture and walks the talk.
- Familiarity of technologies found in Cable provider CPE, Access, IP core, over the top video, video head-end, data centre, and voice networks.
- Competitive salary + Eligibility for our Bonus Plan.
- 25 days annual leave with the option to purchase 5 more.
- 3 Days of Volunteering Time Off.
- Free access to LinkedIn Learning & Coursera to continue to develop and grow your career with us.
- Free premium subscription to Calm – a renowned well-being & meditation app.
- Company Laptop, Mobile, and Phone Subscription.
- Company Pension Contributions.
- Subsidies on Health Insurance (NL).
- Access to discounts on superfast fibre broadband subscriptions.