Restaurant Operations Manager
4 dagen geleden
Company Overview
Selva, an award-winning rooftop restaurant on the 24th floor of nhow Amsterdam RAI hotel, is looking for a reliable and innovative Restaurant Supervisor to join our team. Our culinary creations are inspired by tropical and Latin American cuisine, complemented by amazing views of the city of Amsterdam.
Job Description
- Oversee and support the operations of Selva to ensure productivity and an enjoyable dining experience for guests.
- Manage a smooth day-to-day operation of the restaurant, delegating teams into their positions on shift and briefing them on menus and changes.
- Address guest complaints and queries in a respectful manner.
Required Skills and Qualifications
- At least 1 year of experience leading a team in a restaurant or bar.
- Minimum 1-year experience in a concept restaurant.
- Able to manage conflict and resolve guest complaints.
- Service- and guest-oriented.
- Innovative, trustworthy, and objective.
- Ability to work evenings, weekends, and holidays.
- Pleasant, positive, and open attitude.
- Very good command of English; Dutch is an advantage.
Benefits
- Free online and offline training organized by our own University.
- End-of-year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).
- Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%.
- Travel allowance of €0.23 per km, up to 30 km distance from work each way.
- Welcome @ Work; dine, spend the night, and have breakfast in your own hotel for 2.
- Team building events, trips, and holiday parties.
- The opportunity to grow within our company worldwide.
- Salary based on experiences, as per Horeca CLA scale 6, ranging between €2,555 – €3,177.
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