Process Automation Support and Sustain Specialist

3 weken geleden

Terneuzen, Zeeland, Nederland DOW BENELUX B.V. Voltijd
About the Role

We are seeking a highly skilled Process Control Support and Sustain Technician to join our team in Terneuzen, the Netherlands. As a key member of our Process Automation discipline, you will be responsible for supporting process-information systems and ensuring their optimal performance.

Responsibilities
  • Participate in an integrated team for supporting process-information system applications, both in-house and commercial.
  • Solve problems with process-information systems and networks (software and hardware) and report the solution in a ticket management system.
  • Provide telephone support and on-site support to resolve problems with the process-information system.
  • Test and develop new applications to support the process-information needs of chemical production processes.
  • Provide training for staff and share knowledge with your S&S colleagues.
  • Work together with Project Leads, Manufacturing Representatives, Process Control Engineers, Environmental Engineers and Process Safety Engineers to develop, configure and implement process-information installations.
Qualifications
  • You have a technical bachelor's degree (e.g. ICT, Computer Science, or engineering).
  • You are able to meet minimum safety training requirements and apply safety standards.
  • You have programming skills, for example in a scripting language, T-SQL and can query web-interfaces.
  • You work accurately, especially when implementing configurations.
  • You enjoy working together, but you also perform well individually.
  • You can communicate in the English and Dutch language at B2 level or are willing to learn.
  • You are able to be on call some evenings and weekends for a local and global rotating on-call schedule.
Desired Skills
  • You have relevant experience with the application of process information systems and/or chemical production.
  • Experience with distributed control systems (ABB Industrial IT), MES (Manufacturing Execution System) systems, OPC variants and industrial communications is a plus.
  • You are able to detect, assess, analyze problem situations within the process-automation and process information environment and peripheral systems and provide a suitable solution.
  • You have good communication (written and oral) language skills and the ability to lead a team. Proficiency in the local language is a must for local support in key hub locations and countries.
  • You have knowledge of computer hardware and can distinguish network components.
  • You have an intermediate to advanced knowledge of Windows.
About Dow

Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career.

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