Multilingual Customer Care Agent
2 maanden geleden
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Superbrave. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.
Key Responsibilities
- Maintain contact with customers to address their questions, issues, and uncertainties.
- Redirect specific customer inquiries to the relevant team members or departments.
- Resolve customer complaints and concerns in a customer-centric manner.
- Contribute to team-oriented tasks such as planning, quality control, and training.
Requirements
- Dutch nationality and proficiency in English and French (oral and written).
- Customer-oriented, motivated, independent, accurate, and effective in work.
- Ability to work part-time or full-time and perform night shifts as required.
What We Offer
- Support in arranging work permits for Curaçao.
- A dynamic work environment with a close team, offering freedom, responsibility, and room for initiative.
- An attractive salary package, including holiday bonus, end-of-year bonus, and individual performance bonus.
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