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Talent Services Manager

2 maanden geleden


Amsterdam, Noord-Holland, Nederland Netflix Voltijd
Talent Experience Operations (TEO) Team

We are at a pivotal stage of evolution at Netflix, with a growing employee population, expanding lines of business, and increasing geo-diversity. To support this progress, the Talent function must adapt and evolve, shaping and supporting the workforce with personalized and inclusive experiences. The Talent Experience Operations (TEO) team is responsible for developing this ecosystem.

Key Responsibilities
  • Services Management: Monitor service performance, including quality and timeliness, and collaborate with a global team to identify growth opportunities and areas for improvement.
  • Relationship Building: Foster strong relationships with internal stakeholders, including Talent team members and department heads, to understand their needs and requirements for external Talent services.
  • Continuous Improvement: Identify areas for improvement in external HR service delivery and propose initiatives to enhance effectiveness and efficiency.
Requirements
  • 5+ years of experience in HR management, with a focus on HR management and service delivery.
  • Proven track record of successfully managing internal teams and partnering with internal stakeholders.
  • Strong understanding of HR practices and lifecycle.
  • Ability to communicate effectively with both technical and non-technical teams.
  • Experience working with a global team.
  • Familiarity with Workday, Applicant Tracking Systems, and Talent Insight Platforms.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully, and do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status.