Content Creation Expert for Spanish-speaking Audience

21 uur geleden


Utrecht, Utrecht, Nederland Undutchables Voltijd

We're seeking a Content Creation Expert for Spanish-speaking Audience to join our team at Undutchables in the Netherlands. In this role, you'll have the opportunity to develop engaging content that resonates with the Spanish-speaking audience, while delivering exceptional customer service via email, chat, and social media.

About the Job

We're looking for a highly motivated individual with 2-4 years of experience in customer service and content creation, preferably in the insurance or financial services industry. Fluency in both Spanish (C2-level) and English (spoken and written) is essential. You should also have experience with customer service platforms, CMS, and basic knowledge of SEO for content creation.

Key Responsibilities
  • Develop high-quality content that meets the needs of our Spanish-speaking customers, including FAQ articles, Chatbot scripts, email templates, and marketing content.
  • Deliver exceptional customer service via email, chat, and social media, answering inquiries and resolving issues with warmth and efficiency.
  • Collaborate across teams to ensure seamless communication and contribute to exciting projects.
Requirements
  • Experience: 2-4 years of customer service and content creation experience, preferably in the insurance or financial services industry.
  • Language Skills: Fluent in both Spanish (C2-level) and English (spoken and written).
  • Digital Skills: Experience with customer service platforms, CMS, and basic knowledge of SEO for content creation.
What We Offer

A competitive salary of €45,000 - €55,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, pension plan, and generous paid time off.

Note

You must live in the Netherlands already and be within commuting distance, with a valid work visa. No visa sponsorship is available.



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